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Zhang_ZhenLong
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1 year ago

Change email associated with intel account and now I can't access FPGA self service licensing center

I changed the email associated with my Intel account because the company I work for changed their email suffix. After changing the email associated with my Intel account, I cannot access the Self-Service Licensing Center. Can anyone help?

3 Replies

  • Hi @Zhang_ZhenLong,


    Thank you for posting in Intel community forum and hope all is well.

    Unfortunately this channels are for technical challenges, and we may now have the relevant insights into the account details to advise on.


    Hence would suggest to submit a request via the following link below:

    - https://www.intel.com/content/www/us/en/forms/support/my-intel-sign-on-support.html

    The relevant team would be getting in touch with you soon.


    Best Wishes

    BB


  • Hi @Zhang_ZhenLong,


    Greetings, just checking in to see if there is any further doubts in regards to this matter.

    Hope your doubts have been clarified.


    Best Wishes

    BB


  • Hi @Zhang_ZhenLong,


    Greetings, as we do not receive any further clarification/updates on the matter, hence would assume challenge are overcome. Please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. For new queries, please feel free to open a new thread and we will be right with you. Pleasure having you here.


    Best Wishes

    BB