Can't start RTL simulation

Similar problem here:

OS Name: Microsoft Windows 10 Business

Version: 10.0.19045 Build 19045

I have acquired a 90-day free trial license for Quartus Prime Standard (because I need VHDL 2008) and downloaded and installed version 23.1. When I

1) run Questa Intel FPGA Edition 2023.3 (Quartus Prime Pro 23.1std) from the Windows button prompt,

2) run Questa Intel FPGA Starter Edition 2023.3 (Quartus Prime Pro 23.1std) from the Windows button prompt, or

3) run Tools->Run simulation tool->RTL simulation from Quartus Prime Standard Edition,

I see the following popup:

Both QuestaSim versions are installed. In addition, alternative 3 above prints the following to the system window:

Info (22036): Successfully launched NativeLink simulation (quartus_sh -t "c:/intelfpga_lite/23.1std/quartus/common/tcl/internal/nativelink/qnativesim.tcl" --rtl_sim "cpuctl" "top")
Info (22036): For messages from NativeLink execution see the NativeLink log file C:/Development/sts_node/Source/cpuctlAlt/cpuctl_nativelink_simulation.rpt

The suggested log file does not exist, but there is a file C:/Development/sts_node/Source/cpuctlAlt/top_nativelink_simulation.rpt does, and it contains the following:

Info: Start Nativelink Simulation process
Info: NativeLink has detected VHDL design -- VHDL simulation models will be used

========= EDA Simulation Settings =====================

Sim Mode : RTL
Family : max10
Quartus root : c:/intelfpga_lite/23.1std/quartus/bin64/
Quartus sim root : c:/intelfpga_lite/23.1std/quartus/eda/sim_lib
Simulation Tool : questa intel fpga
Simulation Language : vhdl
Version : 93
Simulation Mode : GUI
Sim Output File :
Sim SDF file :
Sim dir : simulation\questa

=======================================================

Info: Starting NativeLink simulation with Questa Intel FPGA software
Sourced NativeLink script c:/intelfpga_lite/23.1std/quartus/common/tcl/internal/nativelink/modelsim.tcl
Warning: File top_run_msim_rtl_vhdl.do already exists - backing up current file as top_run_msim_rtl_vhdl.do.bak1
Info: Spawning Questa Intel FPGA Simulation software
Info: NativeLink simulation flow was successful

We have purchased Quartus Prime Standard through DigiKey. When Intel responds with our license, we will see if things work better. It looks like this is a common problem.