New ContributorHi All,
When starting the Platform Designer from within Quartus I have many black screens. When I move the mouse over this black screen, the items become visible. Or I have to move the screen outsite my desktop and move it back onto the desktop. Any idea what is cousing this, videocard issue?
Maybe another issue, I cannot upload an image here.
Super ContributorMay I know which OS are you using? Please check that the System Requirements and Prerequisites are met based on the document below:
When you mentioned many black screens, can you post a video/image on how this issue occur?
Do you see this behavior in the previous Quartus version? Or different machine?
Does disable your antivirus software helps?
When you reply, there is an image icon (yellow highlight), left click and upload the image.
Try using different browser.
New ContributorHi,
Here are the specs of my computer:
Using:
The main problem with black screens is using the Platform Designer.
I hope I can try it on another computer. Maybe it's videocard related.
Super ContributorTry downloading and installing the latest version of Java. Platform Designer makes use of it.
#iwork4intel
New ContributorThank you for your reply.
Unfortunately no success here, problem still exists.
Does it also require Java SE, I have this version: 8 update 60 (64-bit)
Super ContributorDo you see the same issue with Quartus Lite Edition version 18.1 ?
Not sure if this kdb applied in this case. Could you try to troubleshoot?
Super ContributorCould you try to uninstall and re-install the Quartus by downloading the installation files from the link below? See if it helps.
