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Altera_Forum's avatar
Altera_Forum
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19 years ago

Setup megacore lib 6.0 on PC

Hi ,

When I started install.exe , an error message occurs :

----------------

Please do the following :

- Close any running programs

- Empty your temporary folder

- Check your Internet connection (Internet-based Setups)

Then try to run the Setup again

------------------

I have disabled all of my running and Antivirus programs. My Internet connection is totally ok.

In the message , it asks me to "Empty the temporary folder". Do you know where it is located ?

Did you get this issue before ?

Thanks,

Quan

2 Replies

  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor

    --- Quote Start ---

    originally posted by quan1328@Sep 27 2006, 03:08 AM

    hi ,

    when i started install.exe , an error message occurs :

    ----------------

    please do the following :

    - close any running programs

    - empty your temporary folder

    - check your internet connection (internet-based setups)

    then try to run the setup again

    ------------------

    i have disabled all of my running and antivirus programs. my internet connection is totally ok.

    in the message , it asks me to "empty the temporary folder". do you know where it is located ?

    did you get this issue before ?

    thanks,

    quan

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    --- quote end ---

    --- Quote End ---

    Hello,

    I&#39;m realy happy that someone other has the same problem.

    I reported this problem to Altera in May this year. My support engeneer was completly clueless. I mailed with him several times and it seemed to me that he did not believe me and that I&#39;m the only one with that phenomena.

    At last he recommended to reinstall my operating system.

    At that day a closed the service request (number: 10545630: "Installation problem of megacore lib. V60") and was quite disappointed.

    So I have still one PC without the Altera environment ... still unsolved.

    But today I think we a two ... ;-)))

    Kind regards Frank
  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor

    Hi all,

    Version V6.1 is okay again!!

    Whatever the problem was, in the new version it&#39;s fixed.

    V5.x was okay, V6.1 works, only V6.0 suffered from this

    installation problem.

    Regards

    Frank