Forum Discussion
Altera_Forum
Honored Contributor
19 years ago --- Quote Start --- originally posted by quan1328@Sep 27 2006, 03:08 AM hi ,
when i started install.exe , an error message occurs :
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please do the following :
- close any running programs
- empty your temporary folder
- check your internet connection (internet-based setups)
then try to run the setup again
------------------
i have disabled all of my running and antivirus programs. my internet connection is totally ok.
in the message , it asks me to "empty the temporary folder". do you know where it is located ?
did you get this issue before ?
thanks,
quan
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--- quote end ---
--- Quote End --- Hello, I'm realy happy that someone other has the same problem. I reported this problem to Altera in May this year. My support engeneer was completly clueless. I mailed with him several times and it seemed to me that he did not believe me and that I'm the only one with that phenomena. At last he recommended to reinstall my operating system. At that day a closed the service request (number: 10545630: "Installation problem of megacore lib. V60") and was quite disappointed. So I have still one PC without the Altera environment ... still unsolved. But today I think we a two ... ;-))) Kind regards Frank