Failed to launch NIOSV Command Shell. Getting (0xc0000142) application error.

Hi @prashant_gohel,

Greetings, as we do not receive any further clarification/updates on the matter, hence would assume challenge are overcome.

Please login to ‘ https://supporttickets.intel.com/s/?language=en_US’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions. For new queries, please feel free to open a new thread and we will be right with you. Pleasure having you here.

Best Wishes

BB

Hi @prashant_gohel

For 25.1Pro,

Please ignore the umppc*.dll.

• It is uniquely found in Intel laptop.
• It is expected that your laptop don't have umppc*.dll.
• Quartus doesn't rely on it to run.

With that, there is no missing dll to run 25.1Pro in your system. Your system's DLL matched our system's DLL.

Thus, I am sorry that we have no other suggestion to provide, beside the workaround below or perform a Windows 11 Update/Reinstall.

For 23.4Pro,

Besides ignoring umppc*.dll, the ccl_zlib.dll is installed thru the Quartus installer.

Reinstalling the Quartus is only option to resolve the missing ccl_zlib.dll.

If the above solution is not helpful, here is a possible workaround.

quartus_py can be substituted with python downloaded from official python.org website.

• The equivalent version is 3.10.14 but any 3.10.* will work too.

Sample for running niosv-shell :
python3 <quartus installed dir>\niosv\bin\niosv-shell-files\main.py

Regards,

Liang Yu

Hi @LYGOOI,

Just following up is there any updates from the team you shared the information with?

Hoping to hear from them soon.

Best Wishes

BB

Hi @prashant_gohel

Shared your result to the team yesterday.

Will let you know if they replied.

Regards,

Liang Yu

I have run the DISM command, But still not found the umppc dll files.

Hi @prashant_gohel ,

Attached the Quartus Prime Pro 23.4 's required_files_win11_md5.txt in the ZIP package.

About the missing umppc19811.dll,

1. It might be possible that it have a different version number. Try the command below & see if it has a different version:
   

dir C:\Windows\system32\umppc*

• If the umppc*.dll is truly missing, try the DISM command (Deployment Image Servicing and Management tool). You might need to run Command Prompt with Run As Administrator.
  
  To check the system health:
  

dism /online /Cleanup-Image /CheckHealth

If a problem is detected, perform the auto-fix.

dism /online /Cleanup-Image /RestoreHealth

Lastly, can you share your Windows 11 system info?
Run "systeminfo", report back the OS Name & OS Version.

For example, our system here is:

OS Name: Microsoft Windows 11 Enterprise

OS Version: 10.0.22631 N/A Build 22631

Regards,

Liang Yu

Hi @prashant_gohel

Thanks for the compare_25.1.txt.

I shared the txt file to my colleagues for their analysis.

It seems that a file is missing in your system - WINDOWS\System32\umppc19811.dll , FILE NOT FOUND

Let's wait for their advice on the missing file.

I will keep you updated on any progress soon.

Also relayed your request to them on the Quartus Prime Pro 23.4 's required_files_win11_md5.txt too.

Regards,

Liang Yu

Hi @prashant_gohel

The script for Windows 11 is ready, and attached in this article.

1. Update the required_files_win11.txt based on your system's Windows installation directory and Quartus installation directory paths.

2. Run generate_md5.bat (as shown below)

> generate_md5.bat required_files_win11.txt my_md5.txt

3. This will produce my_md5.txt

4. Run file compare

> fc required_files_win11_md5.txt my_md5.txt

5. This will report the lines that are different between the two files.

6. Please share your results with us.

Alternatively, you can also use Listdlls.exe (link).

1. Enter Nios V Shell

2. Run Listdlls.exe

> Listdlls.exe quartus_py > my_raw.txt

3. Run file compare

> fc required_files_win11_raw.txt my_raw.txt

Regards,

Liang Yu

Hi @prashant_gohel ,

I will be representing @DivyaG_Altera while she is temporary away.

Our team is concerned with the files' integrity in your system, and we wish to get more info on them.

Please hold on while our team is preparing script to run file integrity checks in your system.

Regards,

Liang Yu

Hi @DivyaG_Altera,

Any inputs on above latest finding?

Hope to hear from you soon

Regards

BB