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drbarryh's avatar
drbarryh
Icon for Occasional Contributor rankOccasional Contributor
2 months ago

Created Free NIOSV IP evaluation license but did not get any license file by email?

Hi ALTERA NIOSV experts, I have created licenses (the free evaluation type) through the Intel Altera Licensing portal for NIOSV-c, NIOSV-g, and NIOSV-m IP types. I get 3 messages saying a license ha...
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ChunHsien_Altera's avatar
ChunHsien_Altera
Icon for New Contributor rankNew Contributor
2 months ago

Hi Barry,

We have replicated the issue, looks like something wrong with the platform.
We'll let you know if any progress made.

Thanks,
Chun Hsien

drbarryh's avatar
drbarryh
Icon for Occasional Contributor rankOccasional Contributor
1 month ago

Hi Chun, Thanks for checking this out. And yes i thought there might be ! I made a lot of license requests yesterday and as of today i have received no licenses. Please do fix this problem ASAP and keep me posted of any progress ?

Thanks, Barry

  • ChunHsien_Altera's avatar
    ChunHsien_Altera
    Icon for New Contributor rankNew Contributor
    1 month ago

    Hi Barry,

    Sorry I may have provided my reply in another thread.
    The issue has been resolved. Please regenerate the license and you should receive the email shortly.

    Thanks,
    Chun Hsien

    • drbarryh's avatar
      drbarryh
      Icon for Occasional Contributor rankOccasional Contributor
      1 month ago

      Thanks Chun for resolving the issue ! I will try again today and see how it goes.....hopefully i will get a license :)

      Thanks, Barry

      • tehjingy_Altera's avatar
        tehjingy_Altera
        Icon for Regular Contributor rankRegular Contributor
        1 month ago

        Dear Customer,

         

        Since a solution is provided and no further clarification is needed on this thread, it will be transitioned to community support for further help on doubts in this thread. 
        Please login to the Altera Community Forum and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.
        Thank you for the questions and as always pleasure having you here.

         

        Best Wishes
        tehjingy