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drbarryh's avatar
drbarryh
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2 months ago

Created Free NIOSV IP evaluation license but did not get any license file by email?

Hi ALTERA NIOSV experts, I have created licenses (the free evaluation type) through the Intel Altera Licensing portal for NIOSV-c, NIOSV-g, and NIOSV-m IP types. I get 3 messages saying a license ha...
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ChunHsien_Altera's avatar
ChunHsien_Altera
Icon for New Contributor rankNew Contributor
2 months ago

Hi Barry,

Have you checked your junk mail?
Meanwhile I'll check if there is any issues with the license platform.

Regards,
Chun Hsien

  • ChunHsien_Altera's avatar
    ChunHsien_Altera
    Icon for New Contributor rankNew Contributor
    2 months ago

    Hi Barry,

    We have replicated the issue, looks like something wrong with the platform.
    We'll let you know if any progress made.

    Thanks,
    Chun Hsien

    • drbarryh's avatar
      drbarryh
      Icon for Occasional Contributor rankOccasional Contributor
      1 month ago

      Hi Chun, Thanks for checking this out. And yes i thought there might be ! I made a lot of license requests yesterday and as of today i have received no licenses. Please do fix this problem ASAP and keep me posted of any progress ?

      Thanks, Barry

      • ChunHsien_Altera's avatar
        ChunHsien_Altera
        Icon for New Contributor rankNew Contributor
        1 month ago

        Hi Barry,

        Sorry I may have provided my reply in another thread.
        The issue has been resolved. Please regenerate the license and you should receive the email shortly.

        Thanks,
        Chun Hsien