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Altera_Forum's avatar
Altera_Forum
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15 years ago

Licensing DSP Builder

Hi everybody on the page: altera.com/support/ip/dsp/ips-dsp-builder-faq.html I've found this sentence: q. how do i purchase fully licensed dsp builder software? A. You can ...
Altera_Forum's avatar
Altera_Forum
Icon for Honored Contributor rankHonored Contributor
15 years ago

This solution does not work

The only "number" I found on the shipped material is an external label attached on the container box with the part number and the lot number.

Nothing which seem a "serial number" or an "activation code" and the only consideration about the licensing I found in the user guide assume that I've already a "licence.dat" file.

Addenda:

Actually I've found on the bottom side of the board two micro-label with

S/N, P/N and a third one with another number. I tried to activate the product with all of them but the answer is always the same "INVALID activating code"

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Moreover I do not know how to contact Altera for an help.

In "My support" web page there is no way to send an help request.