DDR3 UniPHY issues Cyclone V

I'm using the UniPHY memory controller hard IP for a custom board using a Cyclone V. My design works on the BemicroCVA9 board from Arrow, however, on my custom board the external memory doesn't work at all. None of the calibration LEDs turn on (local_cal_success, local_init_done, local_cal_fail) or even the failure LED (local_cal_fail) doesn't go high indicating a failure (not sure about the logic behind this one). Also, when using the EMIF Toolkit and I "Link Project to Device" I get an error in the console window "Read request of 4 words was sent to the target but only 0 was returned". This is the error report: Anyone have any ideas? Thank you.

problem details

Error:

*** Fatal Error: Access Violation at 0X000007FECC9F1827

Module: quartus_sh.exe

Stack Trace:

0x71826: emitt_systemconsole_unregister_tcl + 0x1bf46 (sld_emitt)

0x67aee: emitt_systemconsole_unregister_tcl + 0x1220e (sld_emitt)

0x67cad: emitt_systemconsole_unregister_tcl + 0x123cd (sld_emitt)

0x60da7: emitt_systemconsole_unregister_tcl + 0xb4c7 (sld_emitt)

0x161e2: TclNRRunCallbacks + 0x62 (tcl86)

0x17a65: TclEvalEx + 0xa65 (tcl86)

0xa6f8b: Tcl_FSEvalFileEx + 0x22b (tcl86)

0xa5646: Tcl_EvalFile + 0x36 (tcl86)

0x13982: qexe_evaluate_tcl_command + 0x582 (comp_qexe)

0x12aff: qexe_apply_ini_vars + 0x2a2f (comp_qexe)

0x17716: qexe_process_cmdline_arguments + 0x2606 (comp_qexe)

0x18601: qexe_standard_main + 0xc1 (comp_qexe)

0xcbe8: msg_initialize_out_of_memory_handler + 0x378 (CCL_MSG)

0xe31c: msg_set_stack_size + 0x7c (CCL_MSG)

0x4bac: mem_malloc_wrapper + 0x18c (ccl_mem)

0xc831: msg_exe_main + 0xa1 (CCL_MSG)

0x15a4c: BaseThreadInitThunk + 0xc (kernel32)

0x2b830: RtlUserThreadStart + 0x20 (ntdll)

End-trace

Executable: quartus_sh

Comment:

None

system information

Platform: windows64

OS name: Windows 7

OS version: 6.1

quartus ii information

Address bits: 64

Version: 15.0.2

Build: 153

Edition: Full Version