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wraithxx's avatar
wraithxx
Icon for New Contributor rankNew Contributor
3 years ago

windows 11 bluetooth pci device

I just got my pc back from micro center, which is over an hour from my house (I've already spent $60 in gas and can't do it again.) I received my pc rebuild back and I had upgraded some things and also went to windows 11.

I updated all drivers, reinstalled, etc.

My problem is that the Bluetooth is acting odd. I can connect devices for audio BUT the audio cuts out every few seconds. I've tried it with several different Bluetooth devices, and they all have the same issue. I read online that there are devices that are called "pci." I don't know a whole lot about it but I'm trying and needing help. I pulled up all my pci devices and there's a few without drivers. Is this the problem, or maybe part of it?

Name: PCI Device
Device ID: PCI\VEN_8086&DEV_43A4&SUBSYS_86941043&REV_11\3&11583659&0&FD
Driver: n/a

Name: PCI standard RAM Controller
Device ID: PCI\VEN_8086&DEV_43EF&SUBSYS_86941043&REV_11\3&11583659&0&A2
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_8086&DEV_4C43&SUBSYS_86941043&REV_01\3&11583659&0&00
Driver: n/a

5 Replies

  • Anonymous's avatar
    Anonymous
    3 years ago

    Did you install the chipset INF for your motherboard?

    What is the model/manufacturer of your motherboard/system?

    Did you install the drivers provided by your motherboard/system manufacturer?

    So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

    Doc (not an Intel employee or contractor)
    [Maybe Windows 12 will be better]

      • wraithxx's avatar
        wraithxx
        Icon for New Contributor rankNew Contributor
        3 years ago

        as far as model/manufacturer of your motherboard/system:

        baseboard manufacturer : ASUSTek computer inc.

        baseboard product prime z590-p wifi

        baseboard version rev 1 .xx

        im not sure if microcenter installed any of that. im not real tech savvy in that sense. i paid them to get everything ready. they're an hour away and ive been there several times. they also have no phone number to call, which makes all this much harder.

  • ZH_Intel's avatar
    ZH_Intel
    Icon for Frequent Contributor rankFrequent Contributor
    3 years ago

    Hi wraithxx,


    Good day.

    From the pictures you shared, your PC is missing 3 windows driver.

    This case is filed in under wrong category, I believe this issue is related to windows driver and is not related to FPGA.

    Please install the drivers provided by your motherboard/system manufacturer.


    This thread will be transitioned to community support. Please file in a new question and select the right category to open a new thread and get support from Intel experts. Otherwise, the community users will continue to help you on this thread.


    Thank you.


    Best Regards,

    ZulsyafiqH_Intel