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Anup_Agarwal's avatar
Anup_Agarwal
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4 years ago
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What do two yellow and two green blinking LEDs on the Intel N3000 PAC mean?

I was trying to install Intel N3000 FPGA PAC on the Supermicro 2029GP-TR server. The FPGA shows 2 yellow and 2 green leds blinking. This behaviour is not described in the manual. The FPGA does not show up in lspci on the server. What can be done?

  • Wincent_Altera's avatar
    Wincent_Altera
    4 years ago

    Hi Anup,

    Thanks for your help.
    I will issue this info immediately to the related team for further procedure.
    It might take approximately 3-4 days due to the weekend.

    What I can help now, is highlighting your urgency on this case
    Will get back to you as soon as possible.

    Regards,
    WeiChuan_C_Intel

18 Replies

  • Wincent_Altera's avatar
    Wincent_Altera
    Icon for Regular Contributor rankRegular Contributor
    4 years ago

    Hi,

    Not sure which LED you mention is blinking.
    For detail, you may refer to Intel FPGA Programmable Acceleration Card N3000 DataSheet, page 17/31.

    Do you see N3000 card enumerate in PCIe Bus ?

    • I suggest you can try to remove the card from slot and check if the slot and edge connector is clean
    • Please ensure that the server is running at maximum fan speed

    Let me know if this helps.

    Regards,

    WeiChuan_C_Intel

  • Anup_Agarwal's avatar
    Anup_Agarwal
    Icon for New Contributor rankNew Contributor
    4 years ago

    LEDs:

    Currently both the activity LEDs (for QSFP A, B) blink in green and both the connectivity LEDs blink yellow (see attached image to verify). This is when nothing is connected to the QSFP ports.

    Note we have the Intel N3000-N PAC. This does not support 10G configuration and the data sheet never mentions connectivity activity with yellow. Only mentions all 4 leds yellow in case of power/fan issue.

    PCIE Enumeration:

    We cannot see the accelerator in `lspci | grep -i accel` or `lspci -d :0b30`. The server is brand new, no dust. We ensured server fans are at full speed through IPMI as well as by inspecting server fan noise.

    Environment:

    We are using Centos 7.9 and linux kernel 4.19. We started with Centos 7.6 compiled linux kernel 4.19 with real-time patch following instructions in the user guide. Somewhere in between a `sudo yum update` caused update from Centos 7.6 to 7.9. We then installed the runtime stack for N3000-N.

    I would imagine we should still be able to see the board in lspci irrespective of Centos 7.6 or 7.9. Am I wrong here? If so, I can reinstall Centos 7.6 and ensure we don't update to Centos 7.9.

    Data sheet: https://www.intel.com/content/www/us/en/programmable/documentation/dlq1585950463484.html

    User guide: https://www.intel.com/content/www/us/en/programmable/documentation/zsf1588015530773.html#kdq1598476785767

    • Wincent_Altera's avatar
      Wincent_Altera
      Icon for Regular Contributor rankRegular Contributor
      4 years ago

      Hi,

      Appreciate you can share with me any printscreen or error code for
      "We cannot see the accelerator in `lspci | grep -i accel` or `lspci -d :0b30"

      Besides, the error printscreen, I might need below item as well to narrow down the further

      1. to check the PCIe enumerate
        $ lspci -vt
      2. to check the FPGA accelerator port status
        $ fpgainfo port
      3. to check PHY status
        $ fpgainfo phy
      4. to check the Mac status
        $ fpgainfo mac
      5. BMC status
        $ fpgainfo bmc

      Looking forward to hear back from you
      Regards,

      WeiChuan_C_Intel

  • Anup_Agarwal's avatar
    Anup_Agarwal
    Icon for New Contributor rankNew Contributor
    4 years ago

    One more thing, the user guide says:

    • Enable the following options in the BIOS:
      • Intel VT-x (Intel Virtualization Technology for IA-32 and Intel 64 Processors)
      • Intel VT-d (Intel Virtualization Technology for Directed I/O)

    we couldn't find these in the BIOS so skipped this step.

  • Anup_Agarwal's avatar
    Anup_Agarwal
    Icon for New Contributor rankNew Contributor
    4 years ago

    Please forgive typo in my reply:

    Corrected line: This does not support 10G configuration and the data sheet never mentions connectivity LED with yellow.