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slsg93's avatar
slsg93
Icon for New Contributor rankNew Contributor
4 years ago

Unable to log into self service license center

I have been trying for over 2 weeks to log into the self service license center to retrieve a license for an IP block that we purchased and have not been able to get logged in. I have contacted Inte...
slsg93's avatar
slsg93
Icon for New Contributor rankNew Contributor
4 years ago

I just received the elusive email welcoming me to the SSLC that I was waiting on. I am now able to get into the SSLC. Unfortunately when I put in the activation code for the license we purchased it now tells me the activation code is bad. The activation code is supposed to unlock a piece of IP that we purchased the license for through Mouser. The email with the activation code in it came from Intel. Any suggestions? I am not looking for a license for Quartus, just for one piece of IP.

  • Zawani_M_Intel's avatar
    Zawani_M_Intel
    Icon for Frequent Contributor rankFrequent Contributor
    4 years ago

    Thanks for the confirmation!

    I will send you an email to get the activation code for checking. However, you will still need to activate the code on your own as we do not have the access to customer account.

    Wani