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slsg93's avatar
slsg93
Icon for New Contributor rankNew Contributor
4 years ago

Unable to log into self service license center

I have been trying for over 2 weeks to log into the self service license center to retrieve a license for an IP block that we purchased and have not been able to get logged in. I have contacted Inte...
Zawani_M_Intel's avatar
Zawani_M_Intel
Icon for Frequent Contributor rankFrequent Contributor
4 years ago

Thanks sstrell!

Yes, we have launched new Self Service Licensing Center (SSLC). The new link is https://licensing.intel.com/

New user need to Register before can access to SSLC.

Active user just need to use same registered credentials to sign in to SSLC .

slsg93's avatar
slsg93
Icon for New Contributor rankNew Contributor
4 years ago

These links do not solve my problem. If I follow the https://licensing.intel.com/ link and log in using my existing Intel account, a screen briefly appears then I am redirected to a page that says "Account Required".

If I follow the second link to register, it denies me access because I already have an account registered with my email address.

If I follow the third link to the SSLC it tells me "Account Required". (See attached picture)

I have an Intel account and can log into it, but I cannot get into the SSLC. It appears there is something wrong in your data base that is not allowing my Intel credentials access into the SSLC.

Problem is still not solved.