Forum Discussion
New ContributorTechnical Support Request - 05891252
Hello,
Customer is claiming that he is not able to program the chip: 5M80ZE64I5N DC: 2307, PO: 029-WS903 You can find that he is using a USB Blaster device to do that, Previous part 5M80Z (this one is from 2018 - Foto2) is working with that Software, they are having 17.1 and 22.1 version of this Software, Could you please tell me if Customer is able to program 5M80ZE64I5N (Foto1) using USB Blaster device? Is this chip programable ?? Customer is not able to program that one,
Thank you for your assist here,
18 Replies
Greg6Hello,
Please find the pic in the attachment,
Thanks
s964006
NazrulNaim_IntelRegular Contributor
Hello,
Thank you for the response. Before I can proceed with this issue, can I know the current JTAG clock speed in order to debug this issue.
Best regards,
Nazrul Naim
- NazrulNaim_Intel
Hello,
Is there any update from the customer regarding this issue.
Best Regards,
Nazrul Naim
- Greg6
Hello,
Thank you for the reminder,
I sent email to the Customer with chasing one more time,
Wish you great day,
- NazrulNaim_Intel
Hello,
Is there any update from the customer regarding this issue.
Best Regards,
Nazrul Naim
- Greg6
Hello,
I’m sorry Nazrul, I’m still keeping I on it, but there is no response from the Supplier,
Please give the Customer few days, if there will be no response we will close that case,
Thank you
- NazrulNaim_Intel
Hello,
It seems like there are no response from the customer. For now I will set this case to close-pending, I'm truly sorry for the inconvenience
Best regards,
Nazrul Naim
