New ContributorMPN:EP3SE110F1152C2G
MPN:10AX090N4F40E3SG
These parts need to be returned back to MFG to scrap since they are license parts. Please help to support.
Occasional ContributorHello @EP3SE110F1152C2G
Thank you for posting on the Intel® communities.
We understand that you have some inquiries regarding Intel® FPGA (Field Programmable Gate Array) parts.
We have a forum for those specific products and questions so we are moving it to the Programmable Devices Forum so it can get answered more quickly.
Best regards,
Andrew G.
Intel Customer Support Technician
New ContributorHi Andrew,
Our production need to scrap them but these materials must be returned back to MFG for scrapping due to license part policy.
Can you help to contact me via Mail on this issue? I appreciate it for your kind help.
Mail Adress: Brian.Sun@flex.com
Frequent ContributorDear customer,
For your information, Intel PSG do not provide scrap service.
Can I know what is the concern to scrap the units?
Thanks!
Wani
New ContributorHi Wani,
Our production need to scrap them but these materials must be returned back to MFG for scrapping due to license part policy.
Can you help to contact me via Mail on this issue?
Mail Adress: Brian.Sun@flex.com
Frequent ContributorDear Brian Sun,
I am so sorry for my late reply as I'm checking the OPN details in our databased.
Can you let me know who is your distributor? I need to check if we can have the info of the shipment.
Thanks!
Wani
New ContributorHi Wani,
Our distributor is Arrow Electronics.
My contact window is SIMMY TSE <SIMMY.TSE@arrowasia.com>. Can you help to provide your mail address? So that I could push both of you into the loop.
BRs
Brian
New ContributorHi Wani,
sorry, correct the distributor "Arrow Asia Distribution limitedA"
My contact window is SIMMY TSE <SIMMY.TSE@arrowasia.com>.
Can you contact me via mail? My mail address is Brian.Sun@flex.com
New ContributorFrequent ContributorDear Brian,
I'm checking with sales representative. I will reply to you shortly.
Thanks!
Wani
Frequent ContributorHi Brian,
I'm confirming with our internal team regarding the licensing issue. We are tracing your lot history.
Wani
New ContributorHi Wani,
Do you have a result now? These 2 parts are lisence parts so they need to be returned backt to MFG for scrap. But flex will do no deduction.
Regards
Brian
Frequent ContributorHi Brian,
We will continue the conversation through email as some confidential info is required.
Thanks!
Wani
