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BENASSI's avatar
BENASSI
Icon for New Contributor rankNew Contributor
2 years ago

Laptop

I have a new Laptop. It crashed and turned off. The battery is fine. When i turn It back on the light comes on but the screen remains black. I ask for help. What should i do to solve this problem?
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7 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Take it back to the place of purchase, or contact the laptop manufacturer for support.

    Doc (not an Intel employee or contractor)
    [If you find any Intel driver you might need, download and save it now.]

    • Anonymous's avatar
      Anonymous
      Not applicable
      2 years ago

      The solution then is the same as it is now:

      Take it back to the place of purchase, or contact the laptop manufacturer for support.

      Doc (not an Intel employee or contractor)
      [If you find any Intel driver you might need, download and save it now.]

  • sstrell's avatar
    sstrell
    Icon for Super Contributor rankSuper Contributor
    2 years ago

    Also, I think you're in the wrong forum.

    • Anonymous's avatar
      Anonymous
      Not applicable
      2 years ago

      Not only that, but it is the same post he did no June 3 (in another incorrect forum).

      Doc (not an Intel employee or contractor)
      [If you find any Intel driver you might need, download and save it now.]

      • BENASSI's avatar
        BENASSI
        Icon for New Contributor rankNew Contributor
        2 years ago
        I ask if you can send me the solution because i can't find the message. Thanks