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284739's avatar
284739
Icon for New Contributor rankNew Contributor
2 months ago

Functional Failures EP2AGX65DF29C4G

Hi Altera Team. We have functional failures regarding the item EP2AGX65DF29C4G, we review the material physically and we notice some notorious physicals differences between the components, see pictu...
quality|reliability
FakhrulA_altera's avatar
FakhrulA_altera
Icon for Regular Contributor rankRegular Contributor
2 months ago

Hi,

Thank you for reaching out and for providing your observations regarding the EP2AGX65DF29C4G components.
To assist you further, could you please provide the following details?:

  1. Detailed description of the functional failure observed with the affected units.
  2. Any additional context regarding the test conditions or application environment.

In the meantime, please find the datasheet for the EP2AGX65DF29C4G device and Product Marking Information

Best regards,
Fakhrul

FakhrulA_altera's avatar
FakhrulA_altera
Icon for Regular Contributor rankRegular Contributor
30 days ago

Hi, 

I wish to follow up with you on this case. Do you still have further inquiries on this issue? Please feel free to let me know if there is any concern so that we could further assist you.


Regards,
Fakhrul

  • FakhrulA_altera's avatar
    FakhrulA_altera
    Icon for Regular Contributor rankRegular Contributor
    26 days ago

    Dear Customer,

    As we haven't received a response to our previous notification, this thread will be transitioned to community support. We hope all your concerns have been addressed.
    Please login to the Altera Community Forum and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.
    Thank you for the questions and as always pleasure having you here.

    Best Wishes
    Altera Tech Support