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tiger97194044's avatar
tiger97194044
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3 months ago

FFVH-ICS-0923-00（1SM21BHU2F53E2VGNE）failed at ESS-HOT test

Hi, There was one piece FFVH-ICS-0923-00（1SM21BHU2F53E2VGNE）failed at ESS-Hot test(at 45 Celsius) and the failure item is HIGH ATSE2CPU Results. I have contacted with the supplier Arrow, but they ins...
quality|reliability
tiger97194044's avatar
tiger97194044
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21 days ago

Hi Farabi,

Good day.

It was passed 20 days and I have not get any feedback yet.

could you pls. help to push and get it expediting? This case is pending for 2 months.

  • Farabi's avatar
    Farabi
    Icon for Regular Contributor rankRegular Contributor
    18 days ago

    Hi Tiger, 

     

    I have requested some shipment information in private message. 

    Can you fill with the information? we processing the shipment to Altera. 

     

    regards,
    Farabi

    • tiger97194044's avatar
      tiger97194044
      Icon for New Contributor rankNew Contributor
      18 days ago

      Hi Farabi,

      Do you mean you will arrange to pick up it from our factory directly after I provide the related information?

      Thanks.

      Tiger

      • Farabi's avatar
        Farabi
        Icon for Regular Contributor rankRegular Contributor
        16 days ago

        Yes, correct. I will inform DHL to pickup the units. 

         

        regards,

        Farabi

      • Farabi's avatar
        Farabi
        Icon for Regular Contributor rankRegular Contributor
        16 days ago

        Hi Tiger, 

         

        Can you check private message and fill in the information we need to arrange for logistics? 

        Please fill in the form in private message, otherwise your info will go public. :)

         

        regards,

        Farabi