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tiger97194044
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4 months ago

FFVH-ICS-0923-00（1SM21BHU2F53E2VGNE）failed at ESS-HOT test

Hi, There was one piece FFVH-ICS-0923-00（1SM21BHU2F53E2VGNE）failed at ESS-Hot test(at 45 Celsius) and the failure item is HIGH ATSE2CPU Results. I have contacted with the supplier Arrow, but they ins...
quality|reliability
tiger97194044's avatar
tiger97194044
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2 months ago

Hi Farabi,

Good day.

It was passed 20 days and I have not get any feedback yet.

could you pls. help to push and get it expediting? This case is pending for 2 months.

  • Farabi's avatar
    Farabi
    Icon for Regular Contributor rankRegular Contributor
    2 months ago

    Hi Tiger, 

     

    I have requested some shipment information in private message. 

    Can you fill with the information? we processing the shipment to Altera. 

     

    regards,
    Farabi

    • tiger97194044's avatar
      tiger97194044
      Icon for New Contributor rankNew Contributor
      2 months ago

      Hi Farabi,

      Do you mean you will arrange to pick up it from our factory directly after I provide the related information?

      Thanks.

      Tiger

      • Farabi's avatar
        Farabi
        Icon for Regular Contributor rankRegular Contributor
        1 month ago

        Yes, correct. I will inform DHL to pickup the units. 

         

        regards,

        Farabi

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