Forum Discussion

Altera_Forum's avatar
Altera_Forum
Icon for Honored Contributor rankHonored Contributor
8 years ago

Error! Sorry. An error occurred when creating your account. Please try again.

I tried to create an account several times in the past month but I always get this message when submitting the registration form:

"error! sorry. An error occurred when creating your account. Please try again. "

2 Replies

  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor
    8 years ago

    I contacted Altera support through Email, and they identified the problem.

    The problem was a dot "." in my name, I removed the dot and the registration worked.

    My tip is to avoid special characters in the registration fields and use only alpha-numeric characters.