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Altera_Forum's avatar
Altera_Forum
Icon for Honored Contributor rankHonored Contributor
8 years ago

Error! Sorry. An error occurred when creating your account. Please try again.

I tried to create an account several times in the past month but I always get this message when submitting the registration form: "error! sorry. An error occurred when creating your account. Pl...
Altera_Forum's avatar
Altera_Forum
Icon for Honored Contributor rankHonored Contributor
8 years ago

I contacted Altera support through Email, and they identified the problem.

The problem was a dot "." in my name, I removed the dot and the registration worked.

My tip is to avoid special characters in the registration fields and use only alpha-numeric characters.