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cdsteinkuehler's avatar
cdsteinkuehler
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3 years ago

Error (16058): PLLs that use the x1 clock network and same HSSI channel must be in the same bank

I have a working Arria-V design that incorporates multi-rate SDI I/O (using our own logic, not the Altera IP blocks). The design was originally implemented using Quartus 15.0 however I have recently...
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Kshitij_Intel's avatar
Kshitij_Intel
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3 years ago

Hi,


As this case has been filed with intel premier support and it is in investigation. Also, the only workaround now is to use Q18.0std as it seems to be a bug in Q18.1std edition and later versions.


And to avoid duplication I am closing this case. Please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a response within the next 15 days to allow me to continue to support here. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.


Thank you

Kshitij Goel


  • cdsteinkuehler's avatar
    cdsteinkuehler
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    3 years ago

    I am unable to access the supporttickets.intel.com site. When I attempt to login, it accepts my email username, presents the azure login prompt which works with my new corporate SSO email and I get a prompt for the 2FA authentication code. After entering this code, I am presented with a simple page that reads:

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    Single Sign-Error

    We can't log you in because of an issue with single sign-on. Contact your Salesforce admin for help.