E5-2618L V4

Hi BXion2,

Thank you for contacting Intel.

We appreciate you reaching out to us regarding the reported issue. Please find below some public resources that may be helpful for your inquiry.

Here is the Intel® Xeon® technical resources:

https://www.intel.com/content/www/us/en/products/docs/processors/xeon/xeon-technical-resources.html

Along with that, you can refer to the public datasheets below:

1- https://www.intel.com/content/www/us/en/secure/design/internal/content-details.html?DocID=333809

2- https://www.intel.com/content/www/us/en/secure/design/internal/content-details.html?DocID=333810

Since this is a tray processor, we also recommend checking the Intel Embedded Community Forum for additional support:

https://community.intel.com/t5/Embedded-Server/bd-p/emb-server-hardware-software-firmware

Additionally, we suggest reaching out to your Intel representative or the place of purchase for further assistance.

Best regards,

Fikri O.

Hi BXion2,

Thank you for your response. We truly apologize for the inconvenience.

Since the product is a tray processor, we strongly recommend engaging with the Intel Embedded Community Forum for further technical support:

https://community.intel.com/t5/Embedded-Server/bd-p/emb-server-hardware-software-firmware

In addition, we would like to suggest that you contact your Intel representative or the point of purchase for further assistance.

Best regards,

Fikri O.