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agorski_ext's avatar
agorski_ext
Icon for New Contributor rankNew Contributor
3 years ago
Solved

Cyclone V availabilty

Hello Intel, Could you please tell me when Cyclone V fpga's will be back available for shipping ? Specially : 1. 5CSEMA6F31C6N 2. 5CEBA2F23C8N I run my R&D lab with few external customers. ...
  • FakhrulA_altera's avatar
    FakhrulA_altera
    3 years ago

    Hi Adam,


    Could you please provide your details as below?

    Our customer service representative will be glad to contact you regarding your concern.


    Name:

    Company name:

    Address:

    Contact Number:

    Required Device:


    Thanks.


    Regards,

    Fakhrul


FakhrulA_altera's avatar
FakhrulA_altera
Icon for Regular Contributor rankRegular Contributor
3 years ago

Hi Adam,

Yes, we have also been internally trying to get the explanation of the term "Hard allocation mode", instead they insisted to have the customer check directly with the customer service representative or distributor. My apologies I could not justify whether right or wrong for the meaning you've found on the web.

Anyways, I have notified your issue to our Sales Operations Manager, who is in charge of the Europe region. Let's hope there will be some action initiated from them.

PS: I've noticed the Sales Operations Manager is OOO until 9/13/2022, maybe you can expect they maybe will contact you around this week. But, my recommendation is better you check directly with Arrow in case you're urgent.

Thanks.

Regards,
Fakhrul

  • agorski_ext's avatar
    agorski_ext
    Icon for New Contributor rankNew Contributor
    3 years ago

    Hi Fakhrul,

    I talked to Arrow asking them for offer.

    The response I got :

    5CEBA2F23C8N is completely unavailable, nothing we can do
    5CSEMA6F31C6N has a lead time of 99 weeks, so we can't make a back order or make a quote for it

    So, nothing new.

    Don't you have any sample program for R&D engineers ? Or any similar program for developers ?

    Best regards

    Adam Górski

    • agorski_ext's avatar
      agorski_ext
      Icon for New Contributor rankNew Contributor
      3 years ago

      Hi Fakhrul,

      And once again , response by mail :

      Hello Adam,

      Thank you for your interest in Arrow.com. In reference to the quote you requested on 9/9/2022.
      The requested part is not currently listed and may require further research to quote.


      If you would like for us to start that process please let us know. We will respond as soon as we receive further details of this part. Please do not hesitate to check arrow.com as we may have alternate parts
      available that would meet your needs. They can be found directly below the part details of the searched part.

      Please note the pricing and lead times are subject to change based on the factory/supplier conditions as well as research with the manufacturer can take up to several days.

      All orders placed with Arrow.com are subject to terms and conditions specified here: https://www.arrow.com/en/legal/terms-of-use
      Sincerely,
      Sales Support Team
      Within the U.S.: 1-855-326-4757
      Internationally: 1-303-305-5700