Customer gets Access Denied when installing drivers for FPGA Download Cable PL-USB-BLASTER-RCN

Hello,

Lets talk via email to process RMA for this customer.

regards,

Farabi

Hello,

Please refer to the document below for the troubleshooting steps provided. You can refer to the Additional Information page at the end of the documentation. Please follow the steps and report back the results to us:

https://cdrdv2.intel.com/v1/dl/getContent/666777?fileName=ug_usb_blstr-683076-666777.pdf

Regards,

Aqid

Hello,

Any update so far?

I hope the previous response was sufficient to help you proceed. As we do not receive any response from you on the previous question/reply/answer that we have provided. Please login to ‘https://supporttickets.intel.com/s/?language=en_US’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.