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ming001's avatar
ming001
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6 months ago

can not load sof file for Agilex-7 to run BTS

Dear support:

I have followed the user guide to run BTS, and it successfully retrieves the clock and power configuration.

Hower, it cannot download SOF file to configure other designs (ex. GPIO, FMCA ...).

Below is a snapshot of the error message, please help me clarify the issue. (MSEL=001 or 111 are the same results)

Regards,

Ming

Configuration

5 Replies

  • ming001's avatar
    ming001
    Icon for New Contributor rankNew Contributor
    6 months ago

    Dear guys:

    Could anyone give me a hint?

    Thank you very much

    Regards,

    Ming

    • ming001's avatar
      ming001
      Icon for New Contributor rankNew Contributor
      6 months ago

      Dear Fakhrul:

      I have fixed it, thank you for your support.

      Regards,

      Ming

      • dexu's avatar
        dexu
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        2 months ago

        Hi Ming:

        I am encountering the exact same problem as yours in the snapshot. Can you please share how you solve this issue? Thanks,

        Regards,

        dexu

  • FakhrulA_altera's avatar
    FakhrulA_altera
    Icon for Regular Contributor rankRegular Contributor
    6 months ago

    Hi ming001,


    I’m glad that your question has been addressed, I now transition this thread to community support. If you have a new question, Please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions. Thank you.