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CyberSam035's avatar
CyberSam035
Icon for New Contributor rankNew Contributor
14 days ago

Agilex 7I-Series Device Errata and User Guide: Why my answers are deleted all the time:

Am asking to help with obtaining  [ Agilex™ 7 F-Series and I-Series ES Device Errata and User Guidelines] datasheets. But all my answers with sreenshots of other Altera/Intel documents regarding this datasheet link and document number are always deleted.

Why deleted ? Terrible support ! Wasted $15K on DK-SI-AGI040FES Kit, cannot get access to errata document, got help request questions deleted from Alterra board

This what was in Intel/Altera original datasheet:

For Information about the Agilex & Device Errata Sheet and User Guidelines [ES-1069] and Agilex 7 Known Issues List, contact Intel Premier Support and quote ID #15011992053.

Now in Altera datasheet (Agilex 7 Known Issues List) its mentioned as
Agilex 7 F-Series and I-Series Device Errata and User Guide

[Agilex 7 Known Issues List] PDF is public open while [Agilex 7 F-Series and I-Series Device Errata and User Guide] is NOT

Need help obtaining Agilex 7 I errata !

Programmable Logic Device

3 Replies

  • sstrell's avatar
    sstrell
    Icon for Super Contributor rankSuper Contributor
    14 days ago

    I don't see anything deleted in your original thread: 

    https://community.altera.com/discussions/fpga-device/agilex%E2%84%A2-7-f-series-and-i-series-es-device-errata-and-user-guidelines/350804

  • CyberSam035's avatar
    CyberSam035
    Icon for New Contributor rankNew Contributor
    12 days ago

    I reposted my response around 10 times and only after I split datasheet screenshot attachments, it passed.

    It looks like there is an issue in Web code failing to process many large PNG files media attachments in one post. I thought it was deleted because of third-party links (Digikey, Mouser) or datasheets pictures with many red-color high lightings.

     

    • AqidAyman_Altera's avatar
      AqidAyman_Altera
      Icon for Regular Contributor rankRegular Contributor
      9 days ago

      Hi CyberSam035 

       

      I really regret with the experience you are facing on the deletion of the message. We are investigating this issue.

      However, can you confirm if you already register for MyAltera account and manage to download the file? As I saw your reply in the original thread.

       

      Regards,
      Aqid