New ContributorHi Intel Folks, @Farabi
Jabil manufacturing line found 9pcs MPN: 10M16SAU169C8G FPGA component with failure symptom :"unable to program" , 3.3V short to ground.
Please kindly advise how are we going to perform the reject parts return.
Its urgent case. Need response ASAP.
Super ContributorHi,
Without knowing the project revenue it will be hard for us to approve the FACR.
Regards,
Aiman
New ContributorHi @NurAiman_M_Intel ,
Its due to Jabil business policy.
If you need to numbers for justification, I only can tell you a rough figure for revenue - USD 300 million + / quarter.
Super ContributorHi,
This is to let you know that the FACR has been approved with ID CI2511-9155. By right, you should have received the confirmation email. Kindly be noted that only four devices were approved to be send to Factory. Please double check device that were approved and only send those four.
Also, kindly share the tracking number in here once the device has been shipped.
I will send you separate forum email for another information regarding this RMA, just FYI.
Regards,
Aiman
New ContributorHi @NurAiman_M_Intel ,
Thanks for the reply. I will request my internal team pack the 4pcs FPGA first.
Can you share me up front the shipping address, or any forwarder info, or any shipment info ?
Super ContributorHi,
I believe you should received an email containing all those information. Please check your email junyi_yap@jabil.com and look for this title IN2511-0141 .
It has all the shipping address and other information that you will need to do. Kindly respond to the email for any further inquiries regarding this FACR.
Regards,
Aiman
