Accessing code on a Max10 FPGA

I'm aware that FS2 is no longer in business and that the associated software does not work on newer computers. What I'm attempting to do is replicate the functionality of the old code using the most recent methodology. We have tcl code that uses the system-console.exe to perform the actions needed but my current problem is that those methods use the master_write_32, master_read_32 functions pretty extensively. The arguments are "service-path", "address", and "values". The service paths were being populated by the "get_service_paths master" command, but currently when the device is plugged in we see the devices in "get_service_paths devices" but nothing when we try "get_service_paths master" which causes none of our functions to work. I'm trying to debug why my master service paths are populating. I have access to the .pof and .sof files but nothing else, and I'm trying to figure out what to ask for from our development team and when I get it where to check to ensure that the master services are initiated.