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15 Replies

  • Nooraini_Y_Intel's avatar
    Nooraini_Y_Intel
    Icon for Frequent Contributor rankFrequent Contributor

    Hi Ms Tho,

    Can you provide the part number (P/N) of this Stratix III dev kit with S/N: 3SL150N0942? There should be a P/N at the back of the dev kit.

    Regards,

    Nooraini

  • Nooraini_Y_Intel's avatar
    Nooraini_Y_Intel
    Icon for Frequent Contributor rankFrequent Contributor

    Hi Ms Tho,

    To follow up on this request, please provide the part number (P/N) of this Stratix III dev kit with S/N: 3SL150N0942. There should be a P/N at the back of the dev kit. Thank you.

    Regards,

    Nooraini

  • TTho's avatar
    TTho
    Icon for New Contributor rankNew Contributor
    Dear Nooraini, Digi Key P/N: 544-2568-ND Thanks,
  • Nooraini_Y_Intel's avatar
    Nooraini_Y_Intel
    Icon for Frequent Contributor rankFrequent Contributor

    HI Ms Tho,

    We have received updates from the internal team, please contact your local authorized Intel Distributors, Digikey to continue request for the RMA process. Include the following information when communicating to Digikey:

    a. Development Kit ordering code : DK-DEV-3SL150N

    b. Development Kit #S/N : 3SL150N0942

    c. Development Kit #P/N : 544-2568-ND (Digi Key P/N)

    d. IPS#00397421

    e. Include the debugging steps that was done

    Thank you

    Regards,

    Nooraini

  • TTho's avatar
    TTho
    Icon for New Contributor rankNew Contributor
    Dear Nooraini, Well noted with thanks! I will contact with Digi Key now Kind regards,