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TTho's avatar
TTho
Icon for New Contributor rankNew Contributor
7 years ago

The IC MAX II of Kit Development Stratix III be deformed

We have found IC MAX II of Kit Development Stratix III be deformed S/N: 3SL150N0942 Link: https://drive.google.com/file/d/18MCA3HV7UALL-GFmRHvkLTtsp9tgwQ2L/view https://drive.google.com/file/d/1jC...
Nooraini_Y_Intel's avatar
Nooraini_Y_Intel
Icon for Frequent Contributor rankFrequent Contributor
7 years ago

HI Ms Tho,

We have received updates from the internal team, please contact your local authorized Intel Distributors, Digikey to continue request for the RMA process. Include the following information when communicating to Digikey:

a. Development Kit ordering code : DK-DEV-3SL150N

b. Development Kit #S/N : 3SL150N0942

c. Development Kit #P/N : 544-2568-ND (Digi Key P/N)

d. IPS#00397421

e. Include the debugging steps that was done

Thank you

Regards,

Nooraini