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clonedchocobo's avatar
clonedchocobo
Icon for New Contributor rankNew Contributor
5 years ago
Solved

aocl install failed

I recently bought the Intel Arria 10 GX FPGA and wanted to use it with OpenCL. My system is Windows 10 and I inserted it into an ASUS RS720-E9-RS8-G server. I was able to follow AN807's "Initializing...
  • BoonBengT_Altera's avatar
    BoonBengT_Altera
    5 years ago

    Hi @clonedchocobo,

    Thank you for your patients and details screenshot provided, after some investigation, based on the error I would assume that it is failed to installed the runtime driver for OpenCL.
    Suspecting that there might be a missed in setting the environment variable for your machine.

    Perhaps you can refer to the following steps here, which will guide you through.

    Also can you please run the 'aocl diagnose' command just to check on the installation and inilization of the runtime driver as well.

    Warm regards
    BB

BoonBengT_Altera's avatar
BoonBengT_Altera
Icon for Moderator rankModerator
5 years ago

Hi @clonedchocobo,

Thank you for posting in Intel community forum and hope this message find you well.
Is there a more details error generate on the output tab or something similar? It would help us understand the situation better if you are able to share that.
Also what are the Ubuntu and kernel version you had installed?

Note: in the user guide, there are also a section where 'The aocl install command fails due to a problem with PCIe drivers', just a reminder to review that to see if it is related.

Warm regards.

  • clonedchocobo's avatar
    clonedchocobo
    Icon for New Contributor rankNew Contributor
    5 years ago

    Hi @BoonBengT_Altera,

    I do not have Ubuntu installed. I'm using Windows 10 version 1909. There is no mention anywhere that we have to work in non-Windows environment.

    I've attached screenshots of all the steps that I've performed until I encountered 'aocl install failed'.

    Best regards

    • BoonBengT_Altera's avatar
      BoonBengT_Altera
      Icon for Moderator rankModerator
      5 years ago

      Hi @clonedchocobo,

      Thank you for your patients and details screenshot provided, after some investigation, based on the error I would assume that it is failed to installed the runtime driver for OpenCL.
      Suspecting that there might be a missed in setting the environment variable for your machine.

      Perhaps you can refer to the following steps here, which will guide you through.

      Also can you please run the 'aocl diagnose' command just to check on the installation and inilization of the runtime driver as well.

      Warm regards
      BB

      • clonedchocobo's avatar
        clonedchocobo
        Icon for New Contributor rankNew Contributor
        5 years ago

        Thanks @BoonBengT_Altera . Disabling signed driver verification was the necessary missing step.