Why does the Low Latency 40G Ethernet IP drop non-PTP packets when PTP residence-time update is enabled?
Description Due to a problem in the Quartus® Standard Edition software version 21.1, you may see the Low Latency 40G Ethernet IP may drop large non-PTP packets when the tx_etstamp_ins_ctrl_residence_time_update (PTP residence-time update) is asserted. This problem is typically observed with jumbo frames of approximately 3000 bytes or larger. The affected packets may be counted at the RX interface but may not appear at the TX output. PTP packets themselves may continue to transmit correctly. This problem is not observed when tx_etstamp_ins_ctrl_residence_time_update (PTP residence-time update) is kept deasserted. Resolution A patch (21.1std patch 0.16std) is available to fix this problem for the Quartus Standard Edition Software version 21.1. To request the patch, contact your local Altera support representative. This problem is resolved in the Quartus Prime Pro Edition Software 26.1. Altera recommends migrating to the latest Quartus Prime Pro Edition Software to address this problem.Error(24244): Found an error when generating the IBIS Output File for board analysis. Refer to "<project_directory>/output_files/xxx.log" for more information
Description Due to a problem in the Quartus® Prime Pro Edition Software version 24.3 and earlier, you mat see this error when using the EDA Netlist Writer to generate an IBIS Model. This problem occurs when the project includes R-tile or P-tile I/O pins. Resolution This problem has been fixed beginning with version 24.3 of the Quartus® Prime Pro Edition Software.Why is the bus ordering reversed in the Technology Map Viewer?
Description Due to a problem in the Quartus® Prime Pro Edition Software version 26.1 or earlier, you might see that the bus ordering is reversed in the Technology Map Viewer. This problem occurs when a design contains a Block Design File (BDF) whose output bus is connected to a SystemVerilog HDL packed array from a top-level SystemVerilog HDL module. For example, the expected mapping in the Technology Map Viewer is: inst0 -> Out[0] inst1 -> Out[1] inst2 -> Out[2] inst3 -> Out[3] However, the actual mapping after compilation in the Technology Map Viewer become: inst0 -> Out[3] inst1 -> Out[2] inst2 -> Out[1] inst3 -> Out[0] Resolution To work around this problem, do one of the following: Convert the BDF file to Verilog HDL or VHDL. Open the BDF file in the Quartus® Prime Standard Edition Software. Select File > Create / Update > Create HDL Design File from Current File. Choose Verilog HDL or VHDL. Replace the original BDF module in the Quartus® Prime Pro Edition Software project with the generated HDL file. Explicitly reorder the bits in the top-level SystemVerilog HDL module by using a SystemVerilog HDL streaming operator in the port connection.
Error: TBBmalloc: skip allocation functions replacement in ucrtbase.dll: unknown prologue for function _msize
Description Due to a problem in the Quartus® Prime Standard Edition Software version 25.1 or earlier, you might see this error message when generating PLL IP on Windows* 11 Operating System. The IP generation might complete successfully even though this error message is reported. Resolution To work around this problem, follow these steps: Go to This PC, right-click, and select Properties. Click Advanced System Setting. In the Advanced tab, select Environment Variable. Under System variables, create a new variable with the name TBB_MALLOC_DISABLE_REPLACEMENT and value as 1. Click OK and restart the Quartus® Prime Software. The workaround above does not work for the Quartus® Prime Standard Edition Software version 22.1std.2 or earlier. A patch is available to fix this problem for the Quartus® Prime Standard Edition Software version 22.1std.2. The environment variable is still required to prevent the TBBmalloc message from appearing. Download and install patch 2.02 below: Patch 2.02 for Windows (.exe) Readme for patch 2.02 (.txt) This problem is not scheduled to be fixed in the Quartus® Prime Standard Edition Software.eCPRI example design generation fails because of an environment-variable dependency
Description Due to a problem in the Quartus ® Prime Pro Edition software version 26.1, you may see an error saying "Error: no such variable (read trace on “::env(ACDS_DEST_ROOT)”)” may occur when trying to generate example design in eCPRI IP, as shown in the screenshot below. Resolution To work around this problem in the Quartus® Prime Pro Edition software version 26.1, add environment variable “ACDS_DEST_ROOT” as Quartus installation path, for example, “C:\altera_pro\26.1”. This problem is scheduled to be fixed in a future release of the Quartus Prime Pro Edition software.Why is there "sopcinfo2swinfo.exe: command not found" when running sopc-create-header-files under WSL, or Docker under Windows?
Description An error message like this: sopc-create-header-files: line 182: sopcinfo2swinfo.exe: command not found sopc-create-header-files: sopcinfo2swinfo.exe --input=./peripheral_subsys.sopcinfo --output=/tmp/sopc-create-header-files.1312.tmp.swinfo failed will be seen in the Quartus ® Prime Pro Edition Software version 25.3.1 and earlier, when using the sopc-create-header-files script within the Linux version of the Quartus ® Prime Pro Edition Software, running on the Microsoft* Windows operating system. The Linux version of the tools can be installed under Windows* using WSL, WSL2 or Docker. In all of these cases, the sopc-create-header-files script detects that it is running under Windows* and looks for an internal tool with the suffix “.exe”. However, since the Linux version has been installed, the tool does not have that suffix and so cannot be found by the sopc-create-header-files script. Resolution To work around the problem, either switch to using a Windows* installation of the Quartus® Prime Pro Edition Software, or follow these steps to continue using the Linux installation under Windows*: Under Linux, use the command “which sopc-create-header-files” to find the location of the script. Copy the script from this location to another location of your choice. Make the newly copied script version writable using the command: chmod +w <path to newly copied script> Modify your newly copied script version. Find the following line: windows_exe=.exe and either remove it or add a single # symbol at the start to comment it Use your newly modified version of the script instead of the installed version. This will now execute correctly.Why I can't open Early Power Estimators (EPE) tool in the latest version of Microsoft Excel?
Description There is a compatibility issue with the current EPE tools with the latest update from Microsoft* on the Excel version 2505 and later. The update from Microsoft causes the EPE tools to stop working. Resolution There is no plan to fix this. Users need to use the Excel version before version 2505 for the EPE tools to work. There is a workaround if the user needs to use the latest Excel version, please contact Altera support and quote this ID #15018720346Why does Ashling* RiscFree* IDE for Altera* FPGA software reports unresolved inclusion warnings, despite a successful build of Nios® V processor software project?
Description Due to a problem in multiple versions of Ashling* RiscFree* IDE for Altera® FPGA, the unresolved inclusion warning might occur for any Nios ® V processor software projects. Note that, the warning is harmless. The affected software project will still build successfully. This is caused by a bug in the Indexer of Ashling* RiscFree* IDE, which fails to search for the relevant project files. The affected Ashling* RiscFree* IDE for Altera FPGA are: Software version v25.1.1 (dated as 31 st Jan 2025) Software version v25.2.1 (dated as 9 th May 2025) Software version v25.3.1 (dated 1 st August 2025) Resolution This problem is currently scheduled to be resolved in future release of Ashling* RiscFree* IDE for Altera FPGA software version v26.1.0 (dated as 19 th Dec 2025). Meanwhile, you may safely ignore this warning, as it does not affect the functionality of your project. If needed, please refer to the related article for the recommended workaround. Related Article: Ahsling RiscFree IDE 25.1.1: Unresolved inclusion | Altera CommunityWhy do I get "Fatal Error: Access Violation at" when running quartus_syn or quartus_fit?
Description Due to a problem in the Quartus® Prime Pro Edition Software versions 26.1 and earlier, and Quartus Prime Standard Edition Software versions 25.1 and earlier, compilation may terminate with a "Fatal Error: Access Violation" message during synthesis or fitting. This failure can occur intermittently, and the reported memory address may change between compilation runs. You may observe one or more of the following behaviors: Quartus® compilation fails during synthesis or fitting The failure may occur in either of the following modules: quartus_syn (during synthesis) quartus_fit (during fitting) The error message is similar to: *** Fatal Error: Access Violation at <<ADDRESS>> The reported memory address may change between runs. The fatal error is followed by a stack trace that includes one of the failure signatures listed below. CDB_SGATE_OTERM::adopt_fanouts HDB_ASGN_CONTAINER::remove_assignment LUTIL_DEVICE::get_fragment_from_subloc STA_NODE::reset_tag_heads DESIGN_HDB_ASSIGNMENT_CONVERTER::cleanup_after_conversion BSYN_RTM_FLOP::IsExpired RTM_ATOM_MGR::rip_out_simple_ff_for_bypass IRTM_FF_QUEUE::remove_ff PTI_BCM_TIMING_GRAPH::push_back_carry_hipi_clock_iterm FTM_TREE_NODE::num_sgates Stack traces may differ, even when compiling the same design. Specific Failure Signatures: Synthesis failure (quartus_syn): The crash report includes the following function call: RTL_ADDER::aggressive_adder_balancing Fitter failure (quartus_fit): The error occurs very early after the fitter starts, and the crash report includes the following function call: qhd_reread_global_assign_from_qsf Error Log Examples Stack Trace example for crashes in quartus_syn *** Fatal Error: Access Violation at 00007FFB92E2C63E Module: quartus_syn.exe Stack Trace: Quartus 0xc63d: CDB_SGATE_OTERM::adopt_fanouts + 0x2d (db_cdb_sgate) Quartus 0x117e7: RTL_ADDER::shrink_iports + 0x1f7 (SYNTH_OPT) Quartus 0x14a75: RTL_ADDER::create_binary_adder + 0x49e9 (SYNTH_OPT) Quartus 0x45910: RTL_ADDER::restrict_adder_network + 0x84a (SYNTH_OPT) Quartus 0x4f5d6: RTL_ADDER::aggressive_adder_balancing + 0x9d (SYNTH_OPT) Quartus 0x11533: RTL_SCRIPT::call_common_rtl_fns + 0x1043 (SYNTH_OPT) Quartus 0x115b5: RTL_SCRIPT::call_named_function + 0x8a2 (SYNTH_OPT) Quartus 0x3a87a: RTL_SCRIPT::process_script + 0x62c (SYNTH_OPT) Quartus 0x3a8e4: run_parallel_rtl + 0x1db4 (SYNTH_OPT) Quartus 0x8509d: SYNTH_QIS::SYNTHESIS_FLOW::run_parallel_rtl_in_helper_processes + 0x285 (synth_qis) Quartus 0x850d5: SYNTH_QIS::SYNTHESIS_FLOW::high_level_synthesis + 0x47d (synth_qis) Quartus 0x8546d: SYNTH_QIS::SYNTHESIS_FLOW::run_current_phase + 0x286 (synth_qis) Quartus 0x854d4: SYNTH_QIS::SYNTHESIS_FLOW::run_full_flow + 0x30d (synth_qis) Quartus 0x859b7: QIS_RTL_STAGE_IMPL::synthesize + 0x467 (synth_qis) Quartus 0x15b55: qis_synthesize + 0x245 (synth_qis) Quartus 0x16442: TclNRRunCallbacks + 0x62 (tcl86) Quartus 0x16f4d: TclEvalEx + 0x9ed (tcl86) Quartus 0xa6ab8: Tcl_FSEvalFileEx + 0x22b (tcl86) Quartus 0xa5136: Tcl_EvalFile + 0x36 (tcl86) Quartus 0x15246: qexe_evaluate_tcl_script + 0x4e6 (comp_qexe) Quartus 0x1143b: qexe_do_tcl + 0x46b (comp_qexe) Quartus 0x1a70e: qexe_run_tcl_option + 0x5ee (comp_qexe) Quartus 0x16451: QCU::DETAIL::initialize_qhd_and_run_qexe + 0xa1 (comp_qcu) Quartus 0x1f8e2: qcu_run_tcl_option + 0x2f2 (comp_qcu) Quartus 0x1b1ba: qexe_standard main + 0x26a (comp_qexe) Quartus 0x29eb: qexe_run + 0x3eb (comp_qexe) Quartus 0x1192p: qsyn2_main + 0x1a9p (quartus_syn) Quartus 0x1e808: msg_main_thread + 0x18 (CCL_MSG) Quartus 0x17021: msg_thread_wrapper + 0x71 (CCL_MSG) Quartus 0x1c89d: mem_thread_wrapper + 0x70 (CCL_MEM) Quartus 0x1b49d: msg_exe_main + 0x20d (CCL_MSG) Quartus 0x2b6c: __scrt_common_main_seh + 0x11c (quartus_syn) Quartus 0x2e8d6: BaseThreadInitThunk + 0x16 (KERNEL32) Quartus 0x5b3b: RtlUserThreadStart + 0x2b (ntdll) End-trace Stack Trace example for crashes in quartus_fit *** Fatal Error: Access Violation at 00007FFB8F79CFF7 Module: quartus_fit.exe Stack Trace: Quartus 0x1cff6: HDB_ASGN_CONTAINER::remove_assignment + 0x52 (DB_HDB) Quartus 0x1cf71: HDB_ASGN_CONTAINER::destroy_assignment + 0x31 (DB_HDB) Quartus 0xca69c: anonymous namespace::delete_all_global_assignments + 0x25c (comp_qhd) Quartus 0xcc344: qhd_reread_global_assign_from_qsf + 0x384 (comp_qhd) Quartus 0x51679: QHD_DATABASE_UTILS::load_design + 0x449 (comp_qhd) Quartus 0x1e1e0: FIT2_DATABASE_EXPERT_QDB::load + 0x5b0 (comp_fit2) Quartus 0x3xee: fit2_create_fitter_netlist + 0x3xee (comp_fit2) Quartus 0x16442: TclNRRunCallbacks + 0x62 (tcl86) Quartus 0x16f4d: TclEvalEx + 0x9ed (tcl86) Quartus 0xa6ab8: Tcl_FSEvalFileEx + 0x22b (tcl86) Quartus 0xa5136: Tcl_EvalFile + 0x36 (tcl86) Quartus 0x15246: qexe_evaluate_tcl_script + 0x4e6 (comp_qexe) Quartus 0x1143b: qexe_do_tcl + 0x46b (comp_qexe) Quartus 0x1a70e: qexe_run_tcl_option + 0x5ee (comp_qexe) Quartus 0x16451: QCU::DETAIL::initialize_qhd_and_run_qexe + 0xa1 (comp_qcu) Quartus 0x1f8e2: qcu_run_tcl_option + 0x2f2 (comp_qcu) Quartus 0x29eb: qexe_run + 0x3eb (comp_qexe) Quartus 0x16f2d: qfit2_main + 0x82d (quartus_fit) Quartus 0x1e808: msg_main_thread + 0x18 (CCL_MSG) Quartus 0x17021: msg_thread_wrapper + 0x71 (CCL_MSG) Quartus 0x1c89d: mem_thread_wrapper + 0x70 (CCL_MEM) Quartus 0x1b49d: msg_exe_main + 0x20d (CCL_MSG) Quartus 0x2b6c: __scrt_common_main_seh + 0x11c (quartus_fit) Quartus 0x2e8d6: BaseThreadInitThunk + 0x16 (KERNEL32) Quartus 0x5b3b: RtlUserThreadStart + 0x2b (ntdll) End-trace Resolution This problem is currently scheduled to be resolved in a future release of the Quartus Prime Pro Edition Software and the Quartus Prime Standard Edition Software. If you are using Quartus Prime Pro Edition Software version 26.1, apply the attached patch for your operating system: Download the Linux or Windows patch package for your platform. On Linux, install the patch package from the console. On Windows, run the patch executable file. Confirm the installation by opening the Quartus Prime GUI and checking the About window, or by running: quartus_sh -v If applying the patch is not possible, or if you need assistance with other Quartus Prime software versions, contact your local Altera support representative. Additional Information Affected software: Quartus Prime Pro Edition Software version 26.1 and earlier Quartus Prime Standard Edition Software version 25.1 and earlierWhy do I unexpectedly observe intermittent DDM Errors?
Description Beginning January 10, 2026, executing commands in the terminal or GUI of Quartus® Prime Pro Edition software, Quartus Embedded Edition software or select standalone tools may cause the software or tool to crash with an error similar to the crash signature shown below. This error affects: Quartus Prime Pro Software versions v23.3 through v25.3.1 Standalone Quartus Prime Pro Programmer v23.3 through v25.3.1 Standalone Quartus Prime Pro Embedded Edition v25.3 and v25.3.1 Standalone Quartus Prime Pro Power Thermal Analyzer v25.3 through v25.3.1 This issue is not observed in Quartus Prime Pro Edition versions 23.2 or prior or Quartus Prime Standard Edition. Crash Signature: Error (22912): Unhandled exception: Fatal Error: Assertion failed tools/cpp/ddm/ddm_assessor.cpp:53: DDM_T::verify_token(token) : Cannot identify the client from function assertion_error in tools/cpp/ddm_report/ddm_report_msg.cpp@465 *** Fatal Error: Program termination requested *** *** Below is the stack trace at the time the error occurred. *** The lines beginning "Err Handler" represent frames relating *** to generating this report. *** The point at which the error occurred is somewhere after these lines. *** There may be a few frames representing standard/library code *** before the Quartus frames begin. *** The search for the error should begin with the Quartus frames. *** Unwinder: libunwind *** Stack depth: 15 Quartus 0x24e67: err_terminator() + 0x1bc (ccl_err) Quartus 0xb036a: __cxxabiv1::__terminate(void (*)()) + 0xa (stdc++) Quartus 0xb03d5: (stdc++) Quartus 0xb0628: (stdc++) Quartus 0x1680d: void ddm_throw<DDM_RUNTIME_ERROR>(std::__cxx11::basic_string<char, std::char_traits<char>, std::allocator<char> > const&) + 0x26d (ddm_report) Quartus 0x13fae: DDM_REPORT::DDM_ASSERTION_HANDLER::assertion_error(std::__cxx11::basic_string<char, std::char_traits<char>, std::allocator<char> >) const + 0xde (ddm_report) Quartus 0x12a52: DDM_REPORT::ASSERTION_HANDLER::error(std::__cxx11::basic_string<char, std::char_traits<char>, std::allocator<char> >) + 0x72 (ddm_report) Quartus 0x13e64: DDM_REPORT::detail::assert_at_line(char const*, char const*, int, char const*, ...) + 0x1b4 (ddm_report) Quartus 0x205fb0: ddm_set_lassessor(DDM_T_ASSESSOR*, std::__cxx11::basic_string<char, std::char_traits<char>, std::allocator<char> > const&) + 0x60 (ddm) Quartus 0xf4445: DMS_MANAGER::DMS_MANAGER() + 0x5c5 (dni_dms) Quartus 0xf45b2: DMS_MANAGER::get() + 0x7a (dni_dms) Quartus 0xf6db4: _GLOBAL__sub_I_dms_manager.cpp + 0x58 (dni_dms) Quartus 0x647e: (ld-linux-x86-64) Quartus 0x6568: (ld-linux-x86-64) Quartus 0x202ca: (ld-linux-x86-64) Resolution To work around this problem: For Windows machines Download and unzip the Quartus Prime Pro version zip file that matches your Quartus Prime Pro version from this KDB. Double click on the executable ending in “windows.exe”. When the GUI pops up, press Next. Note that the GUI may look slightly different depending on the version of Quartus you are using. Accept the license agreement Specify the directory where the patch needs to be applied which may be a different location than Quartus install if you have standalone tools in a different directory from your Quartus Prime Pro software installation. Keep “Allow Patch to be uninstalled” selected. Select the software in which to install the patch: The patch will install in the directory of the software or tool you have selected. You will see an uninstall directory for the patch in your software or tool folder where patch is installed; it will contain an executable to uninstall the patch if required for any reason. To confirm patch is installed, you can run quartus_sh -v or corresponding version command for your tool via command line. Alternatively, you can Open Quartus in the GUI and select Help → About Quartus Prime in the main menu. If you are opening up a standalone tool you will navigate to Help-> About <tool_name>. For the Command Line Implementation of the patch in Windows, use the following command: <patch_filename.exe> --mode unattended --installdir <your_install_directory> --accept_eula 1 --patch_to [quartus|qprogrammer|qemb|pta] # An example to patch Quartus Prime Pro Edition Software v25.3: quartus-25.3-0.27-windows.exe --mode unattended --installdir /tmp/altera_pro/25.3 --accept_eula 1 # An example to patch the Standalone Programmer for Quartus Prime Pro Software v25.3: quartus-25.3-0.27-windows.exe --mode unattended --installdir /tmp/altera_pro/25.3 --accept_eula 1 --patch_to qprogrammer For Linux machines: Download and unzip the Quartus Prime Pro version zip file that matches your Quartus Prime Pro version from this KDB. Ensure you run chmod +x on the file ending with linux.run. Run in the command line: ./<installation_patch_run_file>. When GUI pops up, press Next. Note that the GUI may look slightly different depending on the version of Quartus you are using. Accept the license agreement Specify the directory where the patch needs to be applied which may be a different location than Quartus install if you have standalone tools in a different directory from your Quartus Prime Pro software installation. Keep “Allow Patch to be uninstalled” selected. Select the software in which to install the patch: The patch will install in the directory of the software or tool you have selected. You will see an uninstall directory for the patch in your software or tool folder where patch installed; it will contain an executable to uninstall the patch if required for any reason. To confirm patch is installed, you can run ./quartus_sh -v or corresponding version command for your tool via command line. Alternatively, you can Open Quartus in the GUI and select Help → About Quartus Prime in the main menu. If you are opening up a standalone tool you will navigate to Help-> About <tool_name>. For the Command Line Implementation of the patch in Linux, use the following command: ./<patch_filename.run> --mode unattended --installdir <your_install_directory> --accept_eula 1 --patch_to [quartus|qprogrammer|qemb|pta] # An example to patch Quartus Prime Pro Edition v25.3: ./quartus-25.3-0.27-linux.run --mode unattended --installdir /tmp/altera_pro/25.3 --accept_eula 1 # An example to patch the Standalone Programmer for Quartus Prime Pro Software v25.3: ./quartus-25.3-0.27-linux.run --mode unattended --installdir /tmp/altera_pro/25.3 --accept_eula 1 --patch_to qprogrammer This problem has been fixed in Quartus® Prime Pro Edition Software version 26.1. The below table lists the patches that are available and the associated patch number. The patch zip files are attached to the KDB below: Quartus Prime Pro Edition Version Patch Number 23.3 0.52 23.4 0.70 23.4.1 1.01 24.1 0.52 24.2 0.64 24.3 0.35 24.3.1 1.29 25.1 0.36 25.1.1 1.31 25.3 0.27 25.3.1 1.02
