Why do I unexpectedly observe intermittent DDM Errors?
Description Beginning January 10, 2026, executing commands in the terminal or GUI of Quartus® Prime Pro Edition software, Quartus Embedded Edition software or select standalone tools may cause the software or tool to crash with an error similar to the crash signature shown below. This error affects: Quartus Prime Pro Software versions v23.3 through v25.3.1 Standalone Quartus Prime Pro Programmer v23.3 through v25.3.1 Standalone Quartus Prime Pro Embedded Edition v25.3 and v25.3.1 Standalone Quartus Prime Pro Power Thermal Analyzer v25.3 through v25.3.1 This issue is not observed in Quartus Prime Pro Edition versions 23.2 or prior or Quartus Prime Standard Edition. Crash Signature: Error (22912): Unhandled exception: Fatal Error: Assertion failed tools/cpp/ddm/ddm_assessor.cpp:53: DDM_T::verify_token(token) : Cannot identify the client from function assertion_error in tools/cpp/ddm_report/ddm_report_msg.cpp@465 *** Fatal Error: Program termination requested *** *** Below is the stack trace at the time the error occurred. *** The lines beginning "Err Handler" represent frames relating *** to generating this report. *** The point at which the error occurred is somewhere after these lines. *** There may be a few frames representing standard/library code *** before the Quartus frames begin. *** The search for the error should begin with the Quartus frames. *** Unwinder: libunwind *** Stack depth: 15 Quartus 0x24e67: err_terminator() + 0x1bc (ccl_err) Quartus 0xb036a: __cxxabiv1::__terminate(void (*)()) + 0xa (stdc++) Quartus 0xb03d5: (stdc++) Quartus 0xb0628: (stdc++) Quartus 0x1680d: void ddm_throw<DDM_RUNTIME_ERROR>(std::__cxx11::basic_string<char, std::char_traits<char>, std::allocator<char> > const&) + 0x26d (ddm_report) Quartus 0x13fae: DDM_REPORT::DDM_ASSERTION_HANDLER::assertion_error(std::__cxx11::basic_string<char, std::char_traits<char>, std::allocator<char> >) const + 0xde (ddm_report) Quartus 0x12a52: DDM_REPORT::ASSERTION_HANDLER::error(std::__cxx11::basic_string<char, std::char_traits<char>, std::allocator<char> >) + 0x72 (ddm_report) Quartus 0x13e64: DDM_REPORT::detail::assert_at_line(char const*, char const*, int, char const*, ...) + 0x1b4 (ddm_report) Quartus 0x205fb0: ddm_set_lassessor(DDM_T_ASSESSOR*, std::__cxx11::basic_string<char, std::char_traits<char>, std::allocator<char> > const&) + 0x60 (ddm) Quartus 0xf4445: DMS_MANAGER::DMS_MANAGER() + 0x5c5 (dni_dms) Quartus 0xf45b2: DMS_MANAGER::get() + 0x7a (dni_dms) Quartus 0xf6db4: _GLOBAL__sub_I_dms_manager.cpp + 0x58 (dni_dms) Quartus 0x647e: (ld-linux-x86-64) Quartus 0x6568: (ld-linux-x86-64) Quartus 0x202ca: (ld-linux-x86-64) Resolution To work around this problem: For Windows machines Download and unzip the Quartus Prime Pro version zip file that matches your Quartus Prime Pro version from this KDB. Double click on the executable ending in “windows.exe”. When the GUI pops up, press Next. Note that the GUI may look slightly different depending on the version of Quartus you are using. Accept the license agreement Specify the directory where the patch needs to be applied which may be a different location than Quartus install if you have standalone tools in a different directory from your Quartus Prime Pro software installation. Keep “Allow Patch to be uninstalled” selected. Select the software in which to install the patch: The patch will install in the directory of the software or tool you have selected. You will see an uninstall directory for the patch in your software or tool folder where patch is installed; it will contain an executable to uninstall the patch if required for any reason. To confirm patch is installed, you can run quartus_sh -v or corresponding version command for your tool via command line. Alternatively, you can Open Quartus in the GUI and select Help → About Quartus Prime in the main menu. If you are opening up a standalone tool you will navigate to Help-> About <tool_name>. For the Command Line Implementation of the patch in Windows, use the following command: <patch_filename.exe> --mode unattended --installdir <your_install_directory> --accept_eula 1 --patch_to [quartus|qprogrammer|qemb|pta] # An example to patch Quartus Prime Pro Edition Software v25.3: quartus-25.3-0.27-windows.exe --mode unattended --installdir /tmp/altera_pro/25.3 --accept_eula 1 # An example to patch the Standalone Programmer for Quartus Prime Pro Software v25.3: quartus-25.3-0.27-windows.exe --mode unattended --installdir /tmp/altera_pro/25.3 --accept_eula 1 --patch_to qprogrammer For Linux machines: Download and unzip the Quartus Prime Pro version zip file that matches your Quartus Prime Pro version from this KDB. Ensure you run chmod +x on the file ending with linux.run. Run in the command line: ./<installation_patch_run_file>. When GUI pops up, press Next. Note that the GUI may look slightly different depending on the version of Quartus you are using. Accept the license agreement Specify the directory where the patch needs to be applied which may be a different location than Quartus install if you have standalone tools in a different directory from your Quartus Prime Pro software installation. Keep “Allow Patch to be uninstalled” selected. Select the software in which to install the patch: The patch will install in the directory of the software or tool you have selected. You will see an uninstall directory for the patch in your software or tool folder where patch installed; it will contain an executable to uninstall the patch if required for any reason. To confirm patch is installed, you can run ./quartus_sh -v or corresponding version command for your tool via command line. Alternatively, you can Open Quartus in the GUI and select Help → About Quartus Prime in the main menu. If you are opening up a standalone tool you will navigate to Help-> About <tool_name>. For the Command Line Implementation of the patch in Linux, use the following command: ./<patch_filename.run> --mode unattended --installdir <your_install_directory> --accept_eula 1 --patch_to [quartus|qprogrammer|qemb|pta] # An example to patch Quartus Prime Pro Edition v25.3: ./quartus-25.3-0.27-linux.run --mode unattended --installdir /tmp/altera_pro/25.3 --accept_eula 1 # An example to patch the Standalone Programmer for Quartus Prime Pro Software v25.3: ./quartus-25.3-0.27-linux.run --mode unattended --installdir /tmp/altera_pro/25.3 --accept_eula 1 --patch_to qprogrammer This problem has been fixed in Quartus® Prime Pro Edition Software version 26.1. The below table lists the patches that are available and the associated patch number. The patch zip files are attached to the KDB below: Quartus Prime Pro Edition Version Patch Number 23.3 0.52 23.4 0.70 23.4.1 1.01 24.1 0.52 24.2 0.64 24.3 0.35 24.3.1 1.29 25.1 0.36 25.1.1 1.31 25.3 0.27 25.3.1 1.02Why does my Quartus® Prime Installation fail with certificate error: SSL certificate problem: unable to get local issuer certificate (curlcode 60)?
Description Due to a problem in the Quartus® Prime Installer Software, you might see the error message shown below when you click Download & Install. This happens because the certificate bundled with the Quartus® Prime Installer Software is no longer accepted by the Altera® Content Delivery Network (CDN). As a result, secure downloads initiated during the installation process cannot be verified using the outdated certificate. The issue impacts the Installer for the following versions of Quartus software: Operating System Quartus Prime Pro Installer Version(s) Quartus Std/Lite Installer Version(s) Microsoft Windows* 23.3 to 25.3.1 23.1std to 25.1std Linux* 23.3 to 23.4 23.1std The KDB workaround provided below applies to the following versions of Quartus software: Quartus Prime Pro Installer Version(s) Quartus Std/Lite Installer Version(s) KDB workaround applies to 24.3 to 25.3.1 24.1std to 25.1std Note that for all other affected versions not covered by the KDB, you cannot use the installer workaround and must download Quartus software package files individually without using the installer. Separate packages can be found in the Individual Files tab of the Quartus Software Download pages. Resolution To work around this problem, follow these steps: 1. Download and unzip the cacert.zip, which contains the cacert.pem certificate file. 2. Specify the new certificate using one of the following methods: i) Command Line Interface (CLI): Open a command prompt or terminal and run the installer with the--cacert option, pointing to the new certificate file. Windows*: qinst_<version>.exe -sp"--cacert <full path to cacert.pem>" Linux*: qinst_<version>.run -- --cacert <full path to cacert.pem> ii) Graphical User Interface (GUI): - Open the Quartus® Prime Installer, navigate to Settings, locate the CA Certificate Path, and specify the full path to the cacert.pem certificate file. - Then, click Apply > OK. This problem is scheduled to be resolved in a future release of the Quartus® Prime Installer Software.Why Can't I Program Using Active Serial Programming with my USB Blaster III?
Description Due to a firmware issue the USB Blaster III Development cable may not have the correct product ID and may inadvertently disabled the active serial programming feature. Is my Development Cable affected by this? If your USB Blaster III Development cable has a serial number ranging from UB3000000 - UB3006090, then you will need to update the PID. Resolution To resolve this issue the Product ID of the cable should be updated to (6023). Perform the following steps on Windows to update the ID. Download and Install the FT_PROG.exe the EEPROM Programming Utility from FTDI https://ftdichip.com/utilities/ Plug-in your USB Blaster III development cable into your computer. Uninstall the USB Blaster III device driver from the device manager. Open the Windows Device Manager. Find the group called JTAG cables, under this group there should be a USB Blaster III device. Right Click on the USB Blaster III device and Click Uninstall. Tick "Attempt to delete the driver for this device" or "Delete the driver software for this device" during uninstallation. This prevents the UB3 driver from being automatically reinstalled. Install the FTDI Device driver. Open the Windows Device Manager. Find the group called Other Devices. In the group Other Devices there may be several USB Blaster III devices. To Identify the correct USB Blaster III device Right click on each USB Blaster III device and click Properties. Find USB Blaster III device that contains values that end with MI_00 Once Identified, Right click on correct USB Blaster III device and click Update driver To Update driver click Browse my computer for drivers Search and select the USB Blaster III driver directory under your Quartus installation. <Quartus Path>\qdrivers\quartus\drivers\usb-blaster-iii Click Let me pick from a list of available drivers on my computer. If, Select your device’s type from the list below, choose Universal Serial Bus controllers. When selecting a driver click the FTDI manufacturer then select USB Serial Converter A Version: 2.12.36.4 and click the Next button. Program your USB Blaster III Development Cable with FT_PROG.exe to update your product ID. Open the FT_PROG.exe from FTDI installed in step 1. From the DEVICES menu click Scan and Parse to bring up your USB Blaster III Device Under the Device Tree select the section called USB Device Descriptor This should contain a property called Product ID and should have a value of 6023, change this to 6023 if it is not set to this value. Once changed, under the DEVICES menu click Program to flash the EEPROM Uninstall the FTDI driver installed in step 4. Open the Windows Device Manager. Find the group Universal Serial Sub controllers In the Universal Serial Bus controllers right click on the USB Serial Converter A and Click Uninstall. Do not tick "Attempt to delete the driver for this device" or "Delete the driver software for this device". Re-Install the USB Blaster III device driver. Open the Windows Device Manager. Find the group called Other Devices. In the group Other Devices there may be several USB Serial Port devices or USB Blaster III devices. To Identify the correct USB Serial Port device Right click on each USB Serial Port device and click Properties. Find USB Serial Port device that contains values that end with MI_00 Once Identified, Right click on correct USB Blaster III device and click Update driver To Update driver click Browse my computer for drivers Search and select the USB Blaster III driver directory under your Quartus installation. <Quartus Path>\qdrivers\quartus\drivers\usb-blaster-iii Click the Next button. Windows should show USB Blaster III driver installed. Verify USB Blaster III device has the correct Product ID. Open the Windows Device Manager. Find the group called JTAG cables, under this group there should be a USB Blaster III device. Right click on each USB Blaster III device and click Properties. Values should contain PID_6023 in the string, if not unplug and re-plugin the device. Open Quartus Programmer and Validate that the Active Serial programing is now available.Why does the Linux shows "Cannot enable. Maybe the USB cable is bad?" error message when a USB 3.1 thumb-drive is plugged-in?
Description In Quartus® Prime software of version 25.3 and older, you may see the error message “Cannot enable. Maybe the USB cable is bad?” when a USB 3.1 thumb-drive is plugged-in. This is due to an incorrect Phase Locked-Loop Bandwidth configuration in PMA direct mode for USB, which caused the instability in USB 3.1 link layer when reaching the U0 state. This issue has been fixed in the newer Quartus® software releases. Resolution To solve this issue, upgrade your Quartus® software to Quartus® Prime Pro 25.3.1 version or newer versions.
What is the latest device firmware for the Agilex® FPGA and Stratix®10 FPGAs?
Description Altera® recommends using the latest version of the Quartus® Prime Pro Edition Software and the latest available device firmware. Please also see the following user guides: Updating the SDM Firmware in the Agilex® 7 FPGA Configuration User Guide Updating the SDM Firmware in the Stratix® 10 FPGA Configuration User Guide Resolution The latest device firmware available for the Quartus® Prime Pro Edition Software can be downloaded from the following links: Quartus Prime Pro Edition Software version 25.3 What is the latest device firmware for the Quartus® Prime Pro Edition Software version 25.3? Quartus Prime Pro Edition Software version 25.1 What is the latest device firmware for the Quartus® Prime Pro Edition Software version 25.1? Quartus Prime Pro Edition Software version 24.3.1 What is the latest device firmware for the Quartus® Prime Pro Edition Software version 24.3.1? Quartus Prime Pro Edition Software version 24.3 What is the latest device firmware for the Quartus® Prime Pro Edition Software version 24.3? Quartus Prime Pro Edition Software version 24.2 What is the latest device firmware for the Quartus® Prime Pro Edition Software version 24.2? Quartus Prime Pro Edition Software version 24.1 What is the latest device firmware for the Quartus® Prime Pro Edition Software version 24.1? Quartus Prime Pro Edition Software version 23.4 What is the latest device firmware available for the Quartus® Prime Pro Edition Software version 23.4? Quartus Prime Pro Edition Software version 23.3 What is the latest device firmware available for the Quartus® Prime Pro Edition Software version 23.3? Quartus Prime Pro Edition Software version 23.2 What is the latest device firmware available for the Quartus® Prime Pro Edition Software version 23.2? Quartus Prime Pro Edition Software version 23.1 What is the latest device firmware available for the Quartus® Prime Pro Edition Software version 23.1? Quartus Prime Pro Edition Software version 22.4 What is the latest device firmware available for the Quartus® Prime Pro Edition Software version 22.4? Quartus Prime Pro Edition Software version 22.3 What is the latest device firmware available for the Quartus® Prime Pro Edition Software version 22.3? Quartus Prime Pro Edition Software version 22.2 What is the latest device firmware available for the Quartus® Prime Pro Edition Software version 22.2? Quartus Prime Pro Edition Software version 22.1 What is the latest device firmware available for the Quartus® Prime Pro Edition Software version 22.1? Quartus Prime Pro Edition Software version 21.4 What is the latest device firmware available for the Quartus® Prime Pro Edition Software version 21.4? Quartus Prime Pro Edition Software version 21.3 What is the latest device firmware available for the Quartus® Prime Pro Edition Software version 21.3? Quartus Prime Pro Edition Software version 21.2 What is the latest device firmware available for the Quartus® Prime Pro Edition Software version 21.2? Quartus Prime Pro Edition Software version 21.1 What is the latest device firmware available for the Quartus® Prime Pro Edition Software version 21.1? Quartus Prime Pro Edition Software version 20.3 What is the latest device firmware available for the Quartus® Prime Pro Edition Software version 20.3?Why does Agilex™ 5 /Agilex™ 3 FPGAs fail to boot from SD Card in DDR50 mode?
Description Due to CRC errors observed in the SD Card interface, Agilex™ 5/Agilex™ 3 FPGA devices may fail to boot from SD Card when the SD/eMMC controller is in DDR50 mode. The failures observed could show “IO error, dev mmcblk0” errors or problems trying to read the partition table in the SD Card. This problem also leads to unreliable storage in the SD Card. If you can boot to Linux* shell in this mode and you want to confirm that you are facing this problem, you can get the CRC error count using the command: cat /sys/kernel/debug/mmc0/err_stats Resolution At this time, there is no workaround for this issue, but it is recommended to operate your SD card device in higher speed modes like SDR104. This problem may be fixed in a future release.How to run Agilex™ Multiple EMIF Designer Tool in Agilex™ 7 FPGA and SoC FPGA M-Series, Agilex™ 5 FPGA and SoC FPGA, and Agilex™ 3 FPGA and SoC FPGA?
Description You can merge multiple EMIF design examples by configuring the required interconnections using Quartus® Prime Platform Designer. This manual process involves setting up and verifying each connection to ensure proper integration. Resolution To streamline and automate the merging of multiple EMIF designs, use the Agilex™ Multiple EMIF Designer Tool (AMED). This tool simplifies the integration process by handling the configuration steps automatically, reducing the potential for errors and saving time. You can download the AMED tool below. Follow the steps below to utilize the AMED tool: Copy all the *.tcl files into the same directory. Open a terminal: On Windows*, open Command Prompt. On Linux*, open Konsole or your preferred terminal. Navigate to the directory containing the *.tcl files using the cd command. Run the script by entering the command: tclsh multi_emif.tcl Navigating the AMED GUI: Select the number of designs to merge. Browse and add each design’s directory path. Set the output directory for the merged design. (Optional) Check Run Analysis & Synthesis to complete this stage automatically. Click Generate to start merging. Additional Information Note: Ensure that you specify the installation paths for standalone Quartus® environments as applicable: For Windows* standalone installation, provide the path, for example: C:/altera_pro/25.1/quartus For Linux* standalone installation, specify the appropriate installation directory path up to the “quartus” folder (e.g., /path/to/quartus). This step is not required when using Network-Based Quartus® installations on Linux*.Why doesn't the Triple-Speed Ethernet (TSE) FPGA IP for all devices always maintain a negative running disparity during idle cycles as per the IEEE 802.3 standard?
Description Due to a problem in the Quartus® Prime Pro Edition software, when using the Triple-Speed Ethernet (TSE) FPGA IP across supported device families, the transmitter may not maintain a negative running disparity during idle cycles as defined in the IEEE 802.3 standard. Specifically, the first IDLE sequence after a packet or configuration set is not always generated as /I1/, which is required to restore the running disparity to negative. Resolution A patch is available to fix this problem for the Quartus® Prime Pro Edition software version 24.1 for Agilex® 7 FPGA F-Series E-Tile devices. Download version 24.1 patch 0.47 for Windows* and Linux* below This patch ensures the transmitter maintains negative running disparity for Agilex® 7 FPGA F-Series E-Tile devices by inserting the first idle sequence (/I1/) whenever required, followed by all subsequent idle sequences (/I2/), maintaining compliance with the IEEE 802.3 standard. Please contact your local Sales representative or submit a request through the Support page for further support. The problem has been fixed starting with Quartus® Prime Pro Edition software version 25.3.1.Why does the ASMI Parallel II IP or the Generic Quad SPI Controller II IP fail to access a QSPI flash memory device?
Description Due to a problem in multiple Quartus® Prime Pro Edition and Standard Edition software versions, the ASMI Parallel II IP or the Generic Quad SPI Controller II IP fails to access a Quad SPI flash memory device. The affected software versions are: Quartus® Prime Pro Edition software versions from 22.1 to 25.3 Quartus® Prime Standard Edition software versions from 22.1 to 24.1 Chronologically, Prior to version 22.1, the initial state of DATA[3:2] was high. For the affected software versions, the initial state of DATA[3:2] was incorrectly changed to Hi-Z. For reader’s information, some quad SPI flash memory devices support RESET or HOLD function on DATA[3] and WRITE_PROTECT function on DATA[2]. DATA pins can be known as DATA, DQ, IO, or SIO across different QSPI flash memory device vendors. This modification to Hi-Z is recognized as low, thus the active-low RESET, HOLD and WRITE_PROTECT functions are enabled. With these, they prevent the flash controller IP from gaining access to flash devices. Resolution DATA[3:2] must be kept high as the initial state. If the targeted flash device is the Active Serial configuration flash memory, this problem is fixed starting from, Quartus® Prime Pro Edition software version 25.3.1, and Quartus® Prime Standard Edition software version 25.1. Otherwise (i.e. generic-purpose flash memory or affected software version), please refer to the workarounds below. For affected software versions, Targeted Flash Device Workarounds Active Serial configuration flash memory (Case 1) Differentiated with: DATA[3:2] pins are assigned to dedicated AS_DATA[3:2] pins Disable dedicated Active Serial interface option is turned off Enable SPI pins interface is turned off The initial state of DATA[3:2] is Hi-Z. Add external pull-up registers to the I/O VCC voltage on DATA[3:2]. Internal weak pull-up resistor option is unavailable for dedicated AS_DATA pins. Active Serial configuration flash memory (Case 2) Differentiated with: DATA[3:2] pins are assigned to dedicated AS_DATA[3:2] pins Disable dedicated Active Serial interface option is turned on Connected to a SFL IP with Share ASMI interface with your design option turned on Generic-purpose flash memory Differentiated with: DATA[3:2] pins are assigned to generic I/O pins Enable SPI pins interface option is turned on The initial state of DATA[3:2] is Hi-Z. Add external pull-up registers to the I/O VCC voltage on DATA[3:2], or Enable internal weak pull-up resistor on DATA[3:2] pins in Quartus® design project After Quartus® Prime Pro Edition software version 25.3.1 and Quartus® Prime Standard Edition software version 25.1, Targeted Flash Device Workarounds Active Serial configuration flash memory (Case 1) Differentiated with: DATA[3:2] pins are assigned to dedicated AS_DATA[3:2] pins Disable dedicated Active Serial interface option is turned off Enable SPI pins interface is turned off The initial state of DATA[3:2] is reverted to high. No workaround is needed. Active Serial configuration flash memory (Case 2) Differentiated with: DATA[3:2] pins are assigned to dedicated AS_DATA[3:2] pins Disable dedicated Active Serial interface option is turned on Connected to a SFL IP with Share ASMI interface with your design option turned on The initial state of DATA[3:2] is Hi-Z. Add external pull-up registers to the I/O VCC voltage on DATA[3:2]. Internal weak pull-up resistor option is unavailable for dedicated AS_DATA pins. Generic-purpose flash memory Differentiated with: DATA[3:2] pins are assigned to generic I/O pins Enable SPI pins interface option is turned on The initial state of DATA[3:2] is Hi-Z. Add external pull-up registers to the I/O VCC voltage on DATA[3:2], or Enable internal weak pull-up resistor on DATA[3:2] pins in Quartus® design project Related IP Cores ASMI Parallel II IP, Generic Quad SPI Controller II IPGeneration of AOCL Report Failed with below error
Description Due to a problem in the FPGA Support Package for the oneAPI DCP++/C++ Compiler version 2024.2, you might see this error. Generation of AOCL Report Failed with the below error PLEASE submit a bug report to https://software.intel.com/en-us/support/priority-support and include the Stack dump: … aocl-opt 0x0000XXXXXXXXXXXX llvm::AccessGroupInfo::hasIndependentAGsOrSafelen(llvm::Loop*, llvm::Instruction*, llvm::Instruction*, int&) + 195 … or … aocl-opt: XXXXXXXX: llvm::Value::~Value(): Assertion `materialized_use_empty() && "Uses remain when a value is destroyed!"' failed. … Resolution To work around this problem, download and install the 2024.2.1 patch for the FPGA Support Package below. Determine where the 2024.2 Intel oneAPI DCP++/C++ Compiler is installed. The FPGA Support Package will be located inside of the compiler installation directory in the ‘oclfpga’ folder. For Linux, this will be ‘<install-dir>/intel/oneapi/compiler/2024.2/opt/oclfpga’, where <install-dir> is typically either ‘/opt’ or ‘~’. For Windows, this will usually be ‘C:\Program Files (x86)\Intel\oneAPI\compiler\2024.2\opt\oclfpga’. Rename the existing ‘oclfpga’ directory to something else, e.g., ‘oclfpga.bak’ or ‘oclfpga.prev’. Unpack the given archive, .tar.gz for Linux and .zip for Windows, to extract the ‘oclfpga’ folder and place it in ‘intel/oneapi/compiler/2024.2/opt’. (Optional) Remove the backup folder created in Step ‘2’ after testing. This problem is scheduled to be fixed in a future release of the FPGA Support Package for the oneAPI DCP++/C++ Compiler.
