Will failure analysis be provided for a field returned part which was manufactured in 2013? Please advise. Thank you

Hi Lay Foon,

I will be covering for Wani as she is out of office.

Sure, I will be looking forward to hear your test result update on swapping the bad unit on good board.

You mentioned a lot about Jabil diag test failing result but it's unclear to me to help isolate which design block inside FPGA maybe failing.

• Can you elaborate further on customer failure symptom ?
• What protocol test is being run ?
• Which FPGA IP block is being used ?
• Which FPGA internal signal that customer monitor that show the test failure ?

Thanks.

Regards,

dlim

Hi Lay Foon,

Any update from my last enquiry ?

I have not hear back from you for 1 month.

Thanks.

Regards,

dlim

Hi dlim,

Sorry for overlook this email. We have verified this part on another good board and found the original failure is no longer duplicated now. It passed the test after re-ball and remount on another board. We suspected that it may related to the solder connectivity issue on this part and not related to the component reliability failure. Therefore, we want to drop this FA request from you. Than you.

Regards,

Lay Foon

Alright. Np.

Thanks for the update !

I am now setting this case to closure.

Regards,

dlim