Will failure analysis be provided for a field returned part which was manufactured in 2013? Please advise. Thank you

Hi dlim,

Sorry for overlook this email. We have verified this part on another good board and found the original failure is no longer duplicated now. It passed the test after re-ball and remount on another board. We suspected that it may related to the solder connectivity issue on this part and not related to the component reliability failure. Therefore, we want to drop this FA request from you. Than you.

Regards,

Lay Foon