Occasional ContributorHi All,
When I open a Service Request, how can I add additional people to CC list of the request?
Can I do this after I already created the SR?
Thank you!
Occasional ContributorAny response?
Super ContributorWe no longer have service request for the FPGA product. Are you referring to IPS case?
Occasional ContributorYes, IPS case... What does the IPS stand for?
Super ContributorIntel Premier Support, yes, you should be add people in there in the cc list. Do you have a screenshot of your IPS for us to have a look?
Super Contributorany update?
Occasional Contributorall my IPS are close right now... Will update the thread once will open a new one... Thanks
Super Contributorsure. let us know if you have an IPS opened.
Super Contributorcan you check your email?
Super ContributorYes, can you check your mail again?
Super ContributorI just found out that you can:
Just go to any thread and then go to comment…
Put an @ with name at the back….something like facebook when you wan to tag a person.
Occasional ContributorOccasional ContributorOK, so If I want to add someone with email 'eGoldman@Airspan.com', what should I do? Should I ask him his username an mention it with @<username> in the thread? Will it work with ISP as well?
Super ContributorThat is correct. You need to ask him the user name and ask him to reply with @<username> to the thread.
Will it work with ISP as well?
Do you mean IPS?
