Forum Discussion

ldm_as's avatar
ldm_as
Icon for Occasional Contributor rankOccasional Contributor
6 years ago

How to add additional people to CC list of IPS?

Hi All, When I open a Service Request, how can I add additional people to CC list of the request? Can I do this after I already created the SR? Thank you!
KennyT_altera's avatar
KennyT_altera
Icon for Super Contributor rankSuper Contributor
6 years ago

That is correct. You need to ask him the user name and ask him to reply with @<username> to the thread.

Will it work with ISP as well?

Do you mean IPS?