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ldm_as's avatar
ldm_as
Icon for Occasional Contributor rankOccasional Contributor
6 years ago

How to add additional people to CC list of IPS?

Hi All, When I open a Service Request, how can I add additional people to CC list of the request? Can I do this after I already created the SR? Thank you!
ldm_as's avatar
ldm_as
Icon for Occasional Contributor rankOccasional Contributor
6 years ago

OK, so If I want to add someone with email '[email protected]', what should I do? Should I ask him his username an mention it with @<username> in the thread? Will it work with ISP as well?