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judy_yu's avatar
judy_yu
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2 years ago

Inquiry about Transferring DS-5 Node-Locked License

Hello, I would like to transfer the DS-5 node-locked license from my old laptop to a new one. However, I have lost the account credentials (username and password) from the original purchase. Current...
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judy_yu's avatar
judy_yu
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2 years ago

Hello,

I have not resolved this issue yet. I asked about it in Customer Support, but they suggested that I go to the Intel Community and post my question in the relevant subforum. I am not quite sure how to proceed with solving this problem. I think I need to first confirm whether a Node-Locked license can be transferred to a new laptop before deciding whether I need to recover my account and password.

regards,

Judy