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johnt2's avatar
johnt2
Icon for New Contributor rankNew Contributor
2 years ago

Arria 10 SOC h2f_axi_master bus error

I have a design that is currenly unable to access anything on the h2f_axi_master bus. The LW bus is fine, I can access a couple of onchip memories there. But when I try to access a onchip memory on the h2f_axi_master, I get a buserror. I am building with QII Prime 22.2 Build 94.

I am wondering if there is a enable that was missed. Any tips on how to diagnose this error

would be appreciated. The LW is fine and is connected using the same clock , and reset.

root@achilles-v5-indus:/# devmem 0xc0060000
[ 384.738993] 8<--- cut here ---
[ 384.742048] Unhandled fault: external abort on non-linefetch (0x018) at 0xb6fcc000
[ 384.749583] pgd = fbb268ae
[ 384.752277] [b6fcc000] *pgd=b3c4d831
Bus error
root@achilles-v5-indus:/# devmem 0xc018a000
[ 571.069017] 8<--- cut here ---
[ 571.072071] Unhandled fault: external abort on non-linefetch (0x018) at 0xb6f3b000
[ 571.079607] pgd = a020337c
[ 571.082300] [b6f3b000] *pgd=b3cdc831
Bus error

Thanks,

John

Sw Development

3 Replies

  • KianHinT_altera's avatar
    KianHinT_altera
    Icon for Frequent Contributor rankFrequent Contributor
    2 years ago

    We sincerely apologize for the inconvenience caused by the delay in addressing your Forum queries. Due to an unexpected back-end issue in our system, your Forum cases, along with others, did not get through as intended. As a result, we have a backlog of cases that we are currently working through one by one.

    Please be assured that we are doing everything we can to resolve this issue as quickly as possible. However, this process will take some time, and we kindly ask for your patience and understanding during this period. The cases will be attended by AE shortly.

    We appreciate your patience and understanding, and we are committed to providing you with the best support possible.

    Thank you for your understanding.


  • KianHinT_altera's avatar
    KianHinT_altera
    Icon for Frequent Contributor rankFrequent Contributor
    2 years ago

    Hi John,

    Sorry for the delay in replying, may I know whether this issue is still persisting on your end and still requires support ?

    Thanks

    Regards

    Kian

  • KianHinT_altera's avatar
    KianHinT_altera
    Icon for Frequent Contributor rankFrequent Contributor
    2 years ago

    Hi,

    As we do not receive any response from you on the previous reply. Please login to ‘https://supporttickets.intel.com/s/?language=en_US’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.

    Thanks

    Regards

    Kian