we find a defect about that Program can't record I apply for intel web, but some information I don't know. We need to analysis ，please arrange RMA to us.

Hi,

What do mean by Program can't record, blank check fail.

Please attach the images.

Regards

Anand

Thanks for the input,

We will internally escalate the case.

Hi Zoe,

We are checking internally for your request. Will come back to you as sooner as we get updates.

Thanks,

Joseph

Intel Customer Support

Hi Zoe,

We need further clarification. May I know if this is a Intel Dev Kit or an component?

If this is a Dev Kit, please provide us complete OPN and list of Serial Numbers too.

Thanks,

Joseph

Hi,

Can you updates us with requested details?

Thanks,

Joseph

Hi,

As we didn't hear for you, we can't proceed with further details. At this point, we would suggest you contact back to your vendor for RMA support. They will contact Intel after the initial checking and investigation.

Thanks,

Joseph