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FlavioC's avatar
FlavioC
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9 months ago

Unable to Enrol into SSLC Due to Microsoft Authentication App Issue

Hello, I’m experiencing issues signing in to my Intel account to access my licenses. The login process requires the Microsoft Authentication App, but when I open the app, it displays “Action Require...
Installation & Licensing
ShengN_altera's avatar
ShengN_altera
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9 months ago

For purchased license account, submit a ticket through SSLC.

Go To https://licensing.intel.com/ à Help à Contact Customer Service

 

 

 

 

Select license issue à provide proof of purchase details (either one of Distributor PO, License Activation Code/ Serial number, NIC ID) à Click submit issue

 

 

 

 

FlavioC's avatar
FlavioC
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7 months ago

Thanks for your help.

Unfortunately I don't have the "help" menu:

 

  • ShengN_altera's avatar
    ShengN_altera
    Icon for Super Contributor rankSuper Contributor
    7 months ago

    Hi,

    Could you try to clear the cache? Does it helps to show the help?

  • ShengN_altera's avatar
    ShengN_altera
    Icon for Super Contributor rankSuper Contributor
    7 months ago

    May I know does your problem resolved?