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FlavioC's avatar
FlavioC
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9 months ago

Unable to Enrol into SSLC Due to Microsoft Authentication App Issue

Hello, I’m experiencing issues signing in to my Intel account to access my licenses. The login process requires the Microsoft Authentication App, but when I open the app, it displays “Action Require...
Installation & Licensing
FlavioC's avatar
FlavioC
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9 months ago

Yes, it is.

  • ShengN_altera's avatar
    ShengN_altera
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    9 months ago

    For purchased license account, submit a ticket through SSLC.

    Go To https://licensing.intel.com/ à Help à Contact Customer Service

     

     

     

     

    Select license issue à provide proof of purchase details (either one of Distributor PO, License Activation Code/ Serial number, NIC ID) à Click submit issue

     

     

     

     

    • FlavioC's avatar
      FlavioC
      Icon for New Contributor rankNew Contributor
      7 months ago

      Thanks for your help.

      Unfortunately I don't have the "help" menu:

       

      • ShengN_altera's avatar
        ShengN_altera
        Icon for Super Contributor rankSuper Contributor
        7 months ago

        Hi,

        Could you try to clear the cache? Does it helps to show the help?