Unable to download "Quartus Prime Lite Edition" from Intel/FPGA web-site.

Hi,

we apologies for the inconvenience.

please clear the cache & cookies of browser, close the browser & then reopen & try to download.

Try to check with different browsers like IE, Chrome etc..

You can also use the below old thread to download Q18 Lite.

https://forums.intel.com/s/feed/0D50P00003zHxWaSAK

Regards,

Vicky

​Hello Vicky,

1.After try as you said to clear "the cache & cookies of browser, close the browser & then reopen & try to download",

It is still NOT working in IE, Chrome etc..

Still unable to login web-site and got "The username or password you entered was invalid." again

Still Unable to download "Quartus Prime Lite Edition".

2.After try your link ( https://forums.intel.com/s/feed/0D50P00003zHxWaSAK)

=> there is no "old thread to download Q18 Lite"

I think the key is "unable to login web-site " and got "The username or password you entered was invalid."

Any advice to help me to fix this problem?

Thanks,

Gordon

Hi,

Please check the below link,

http://fpgasoftware.intel.com/18.1/?edition=lite&download_manager=dlm3&platform=windows

"2.After try your link ( https://forums.intel.com/s/feed/0D50P00003zHxWaSAK)

=> there is no "old thread to download Q18 Lite" -- --- Please go through the entire thread, it`s there.

Have you tried to login with different network & different machine( Mobile)?

Regards,

Vicky

​Hi Vicky,

1.after press your link, and web-site requiret login.

=> Still unable to login web-site and got "The username or password you entered was invalid." again

2.About "old thread to download Q18 Lite" ,

=> Still unable to login web-site to download Q18 Lite AFTER with different network & different machine( Mobile).

=> there is no "old thread " for download, please provide the link of "old thread" if you have.

Any advice for fixing this problem?

thanks,

Gordon

Hi Gordon,

It seems that account related issue so I am escalating this case to next level where someone from Intel will contact you via private message for your account details.

Thanks for your patience & cooperation.

Regards,

Vicky

​Hi Vicky,

The symptom happened on Intel FPGA web-site only,

Fail Symptom:

When download Q18 Lite, and Unable to login Intel FPGA web-site and got "The username or password you entered was invalid.".

Please advice,

Thanks,

Gordon

Hi,

Please have another try by going to http://fpgasoftware.intel.com/.

If you have login issue, try to do a password reset.

Thanks,

JosephC