Forum Discussion

Sonel's avatar
Sonel
Icon for New Contributor rankNew Contributor
1 month ago

Unable to Access Quartus Prime Licenses

We have atleast two Quartus Prime licenses that we have not been able to access for a while and due to an email domain change we were unable to login via SSO.  After contacting Intel Support we fina...
Installation & Licensing
RichardT_altera's avatar
RichardT_altera
Icon for Super Contributor rankSuper Contributor
1 month ago

Hi ,

To help us investigate the license visibility issue, could you please send me the following information via private message (so we don’t disclose personal details in public)?
I will forward the details to the internal team for verification.

:: Required Information ::

Company Name:
Receiver Name:
Email Address:
License Name (e.g., LR‑123456_license.dat):
Host /Server Information (e.g. MAC Address / NIC ID):

Regards,
Richard Tan