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tiandada's avatar
tiandada
Icon for New Contributor rankNew Contributor
2 years ago

The quartus prime software quit unexpectedly(10M16SLY180)

Unexpected software error when I use LVDS constraints for pinsUnexpected software error when I use LVDS constraints for pins.The error message is as follows.Device Information:10M16SLY180 , The LVD...
Hdl
RichardT_altera's avatar
RichardT_altera
Icon for Super Contributor rankSuper Contributor
2 years ago

Since the fix will take approximately 1 month, is it alright if I transitioning this case to community support?

We apologize for any inconvenience this may cause and we appreciate your understanding as we do not want the case to idle too long.

Rest assured, if you need further assistance or decide to proceed with any actions in the future, you can always file a new case, and we'll be ready to provide support promptly.

Thank you for your understanding.


Regards,

Richard Tan


  • tiandada's avatar
    tiandada
    Icon for New Contributor rankNew Contributor
    2 years ago

    I don't understand the difference between community support and here.