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cconger's avatar
cconger
Icon for New Contributor rankNew Contributor
3 years ago
Solved

Stratix 10 GX BTS download link

Hello, I purchased two Stratix 10 GX development kits from Digikey. The paper inside the boxes states to reach out to my Altera FAE to request a download link, but my company does not have an assigned FAE as far as I know. Nor do we have a sales rep since it was just an online order through a distributor.

How can I go about getting access to the BTS software, so that I can load user designs into the on-board Flash? I searched and did not find a similar question posted. Thanks!

4 Replies

  • NazrulNaim_Intel's avatar
    NazrulNaim_Intel
    Icon for Regular Contributor rankRegular Contributor
    3 years ago

    Hi,

    Thank you for reaching out. Allow me some time to look into your issue. I shall come back to you with findings.

    Thank you for your patience.

    Best Regards,

    Nazrul Naim


    • cconger's avatar
      cconger
      Icon for New Contributor rankNew Contributor
      3 years ago

      Hi Nazrul, thank you for taking the time to reply. I was able to find the download link, thanks again for your help!

      Chris

  • NazrulNaim_Intel's avatar
    NazrulNaim_Intel
    Icon for Regular Contributor rankRegular Contributor
    3 years ago

    Hello,


    I’m glad that your question has been addressed, I now transition this thread to community support. If you have a new question, Please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.


    Regards,

    Nazrul Naim