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jthweatt's avatar
jthweatt
Icon for Occasional Contributor rankOccasional Contributor
1 month ago

Repeat of a Questa License Issue

Questa licenses generated since approximately January 29 (the last date I was able to help a student configure a properly generated license) have contained the following message in place of what I presume is the normal license key:

################################################################################
# FEATURE START
# This is license file for Questasim*-Intel FPGA Starter Edition
# Number of seat licenses is 1
# License Expires 02-Feb-2027
300 Your license version is outside the range of the contract.
# FEATURE END
################################################################################
# End of Intel Corporation Software and/or Intellectual Property License File. Issued 02/02/2026

This appears to be the same thing that happened in December 2025, and may be a sign that the licensing site is down or suffering some issue.

Questa License Issue | Altera Community - 247818

Any advice would be appreciated.

24 Replies

  • jthweatt's avatar
    jthweatt
    Icon for Occasional Contributor rankOccasional Contributor

    At 10:40 AM EST one of my students reported to me that he was able to generate a working license through self-licensure. I attempted to reproduce his result, and while the license I generated still looked very strange, it clearly contains the encryption key I would expect to appear in a working license in place of the 300 error.

    I imagine from a recent posting that Altera is still working on the problem, but if you've been having license issues this might be about the right time to try again.

    • jthweatt's avatar
      jthweatt
      Icon for Occasional Contributor rankOccasional Contributor

      I have also confirmed that the license allows me to open both versions of Questa I have installed: v2024 and v2025. (v2025 uses a different environment variable, but the same license still works for both builds.)

      • RichardT_altera's avatar
        RichardT_altera
        Icon for Super Contributor rankSuper Contributor

        Happy to hear everything is working now!
        Let us know if anything else comes up.

        Regards,
        Richard Tan

  • alexkid's avatar
    alexkid
    Icon for New Contributor rankNew Contributor

    Hi everyone,
    I am encountering the same issue with the Questasim-Intel FPGA Starter Edition license. Even though the license file indicates it expires in 2027, I am getting the following error:

    # FEATURE START
    # This is license file for Questasim*-Intel FPGA Starter Edition
    # Number of seat licenses is 2
    # License Expires 08-Feb-2027
    300 Your license version is outside the range of the contract.
    # FEATURE END

    Has anyone found a solution for this "Error 300"? It seems to indicate a version mismatch despite the valid expiration date.

    Thanks in advance.

  • Hi Everyone, 

    The Questa license generation issue has been resolved.
    Thank you all for your patience and understanding.
    Please let me know if you are still experiencing any issues.

    Regards,
    Richard Tan