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Dirk5's avatar
Dirk5
Icon for New Contributor rankNew Contributor
1 year ago

Reassign Quartus Licenses without access to self-licensing portal?

Hello Intel Team,

our company has aquired a Quartus II License back in 2020. The License was assigned to a person and HostID that is no longer with our Company. Naturally we would like to reassign the License.

We also do not have access to the self licenseing portal since the person took the Login-Credentials when she left.

I already conctacted general Support for this but they pretty much pushend me to make a forum post about this. Could someone get in touch to rectify this issue?

Kind Regards

Installation & Licensing

3 Replies

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    1 year ago

    Hello

    Welcome to Intel forum. For further checking kindly advise the following.

    Name previously admin/owner:

    Email Address:

    Company Name:

    Company Address:

    NICID(Mac Add) :

    Transfer the license ownership to,

    NEW Admin Email Address :

    You can also reply/attach your file in private message.


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    1 year ago

    As we do not receive any response from you on the previous question/reply/answer that we have provided. Please login to https://supporttickets.intel.com/s/?language=en_US , view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.


    • Dirk5's avatar
      Dirk5
      Icon for New Contributor rankNew Contributor
      1 year ago

      Dear Intel Team,

      could you please reopen this case. Due to overlapping Holidays and internal Changes of roles this issue got swamped internally and was not followed up.

      Kind Regards